Hi:
Restart the PC, and enter this unlock passcode...47416424
Hi:
Restart the PC, and enter this unlock passcode...47416424
Did the Reset fix the sleep mode problem temporarily last week?
Now it tells me I don't have a boot device
Run the hard drive diagnostics test and see what it reports (normally you can do that by pressing the F2 key).
I'm glad you got this issue sorted out
Do visit our HP Forums and drop us a message anytime you need help
Thank you 😊
Hi Jeet_singh,
Thanks for your reply.
Unfortunately, this does not work. As I mentioned in my initial message, I have already changed the boot priority in the BIOS but that boot priority is not respected as the computer always boots on the hard drive by default.
Any other idea on what could be the issue?
Kind regards
Did I just erase everything from my computer
The test wouldn't erase anything.
If there was an issue it happened when that system disabled code got set.
The only suggestion I can offer would be to try clean installing W10 as follows...
See this discussion for how to max out the usable hard drive space...
So my computer turns on and everything sounds and looks fine untill I try to log in. If I hit any key or click the mouse or drag up with the mouse the screen turns black for like 20 seconds then it will come back up. If I don’t do anything every once in a while the screen just turns black.
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the computer is not powering on.
Don’t worry, I assure you I will try my best to get this sorted.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
As you have mentioned that you are already tried with a different charger and the computer is not power on and there are no lights on the computer, I think it is a hardware issue. Having said that, I recommend you try the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c04718479
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
In the BIOS the entry for USB Diskette on Key/USB Hard Disk would include the memory stick.Will it let you move it to top of list?
I'm not sure why it isn't showing up when you tap F9 unless it isn't UEFI compatible. Is there an option in BIOS to disable Secure boot? If so the memory stick may boot.
Unfortunately, I have seen this fairly often. Not sure where you are located or if you would even be interested but several members have used this service and reported good results:
A bad hard drive can cause this. Try unplugging the drive and see if any of the F keys work- like F10 to enter BIOS. Not much else you can do without a drive but at least it will point you in the right direction. Replacing the hard drive is fairly simple.
Login icons usually represent different user accounts on the laptop. Only way I know to remove an icon is to delete the other user account in Settings >Accounts.
MY HP Notebook - 15-ay006tx BIOS PASSWORD HAS BEEN LOCKED AND ITS SHOWING i 51314688, AND EVEN SOME OF MY KEYPAD BUTTONS ARE NOT WORKING
Welcome to the HP Support Community
Reboot and enter 66989027
REO
I have a HP 15-ba009dx and received system disabled out of nowhere. The code is i 55528896 but the generator is not working with the password it gives. Any ideas?
Hi,
Recently, I bought an HP 250 G6 notebook. I updated BIOS from f33 to f42. After updating BIOS, the hard disk makes grinding sounds. I tried to roll back BIOS but I could not.
I checked two methods for the rolling back of the BIOS but none of them not succeed.
Method 1: I created a USB key from the previous versions of BIOS and used "Win key+B" but only Caps lock blinking and have not run anything.
Method 2: I used the "hardware diagnostics UEFI" with the press F2 key. I used a USB key that I created from the previous version of BIOS but I faced with the following error. "Unable to open BIOS Signature file".
I think HP must be very careful about releasing new BIOS.
I will welcome any help from you about my problem.
Best regards,
Spec: 8gb ddr3, 512gb SSD, Quadro (1000 I think).
This is a cry of help as I am 100% out of ideas. I firmly believe there is a driver or hardware issue in my laptop.
Long story short: There are various deep, operating system related (such as memory walk, kernel stack issue, cpu issue ) BSOD lockups on a brand new machine. I am an IT veteran, with about 20 years of experience. So no, it is not a pebkac problem.
I would like to help HP find the bug, driver or whatever. I am willing to upload the crabs dumps for them, run any tool, etc.
Troubleshoot:
- Ram test: Did like a 12 hour memtest86, the BIOS me test, Windows test. All clear. There are no app crashes.
- CPU test: Ran Prime95 and Intel CPU diagnostics. No issue in either (p95 can also display if cpu does not work properly.)
- GPU test: Ran benchmarks, games, zero issues here.
- Suspend, power save bugs: The Bsod happens with and without suspend. Ie. : it's not a wake bug.
One bsod has shown the audio software once, so I removed that.
Why not send it to HP? The local. HP does not care. I desperately tried to contact them to get a ZBook and they sent us away. It's insanely bad over here. And the seller does have warranty but since it's a hard to reproduce issue (sometimes does not happen for days) and we cannot give up the laptop for weeks or months as it's our work tool. It's the way we make money. The Latitude we had has been running for 6 years or so without any issue ever. So this is a bit depressing, but I still hope HP is able to sort this somehow.
PS.: This is my second laptop. The first one had a TouchPad ground issue (ghost touch) , but they replaced the whole machine.
how do i reset the bios password on elitebook 8570p