Re: black screen and no bios access
Hi npcmaniac, Let's try to see if we can restore the BIOS, you can do this without actually getting into the BIOS. Below is a link that will show you how to do that. Restoring the BIOS:...
View Articlemy hp 2000-2b89wm will not startup
when I turn it on it says "Recovery you pc needs to be repaired...The boot configuration data for your pc is missing or contains errors. File:\EFI\Microsoft\Boot\BCD...Error code:0xc0000185"I have...
View ArticleRe: Selected boot image did not authenticate. Press to continue.
Hi, sorry to hear that you are having issues with your computer not powering on. I have found a great You Tube video that walks threw different scenarios on booting issues. Please click the link to...
View ArticleRe: Hp 2000 stuck in infinite loop!! please help!!
Hi, The error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the start-up...
View ArticleRe: Hp pavillion g6 notebook pc - start up problem
Normally, the solution is to reinstall Windows. However, there could be faulty hardware if you are unable to reinstall Windows. Would you be able to post a screenshot of what you are seeing? Mario
View ArticleRe: HP 2000Notebook PC Error Code 0xc0000185
Hi UAL6532, Sorry to hear about the computer issues. I will be happy to help but I will need some additional information. What is your operating system? Are either the Num or Caps Lock key flashing?...
View ArticleRe: My HP laptop's cooling fan isn't working.
HI Euskadi1946: If you followed the steps in the previous post what are the results. You could try running the HP Support Assistant click here. Troubleshooting an Overheating and Auto Shutdown...
View ArticleRe: My laptop touch pad keeps freezing
Hi Chanellx, Welcome to the HP Forums! I will be happy to help but I will need some additional information. What is your product number? What operating system are you running? This could be something...
View Articledv7-7243cl hangs on startup
Greetings,My hp dv7-7243cl is unable to load windows normally. It can load in safemode. I have verified that the hardrive and memory are ok.Backstory, My laptop originally came with windows 8, it had...
View ArticleRe: envy 17 no power no start ,no hard start ,has power to circuit-board
after not being able to find the problem I sent the pc into repair shopthey call me back and tell me its working finebecause i sent it in for repair I was able to purchase extended warrantyso till next...
View ArticleRe: IEWLOForm message box pops up on Envy 15t-j000
Hi roamer13, Welcome to the HP Forums! I will need some additional information to better assist you. What is your product number? What is your operating system? Find your product number on a...
View ArticleRe: HP Pavilion G6 black screen at startup.. help!
PLEASE READ>>>PLEASE READ IF YOUR USING A HP G6 WITH THE BLANK SCREEN/SCRAMBLING ISSUE THIS COULD HELP SAVE YOU REPLACING PARTS THAT ARE NOT BROKEN!! Recently i had the exact same...
View ArticleRe: HP Pavillion G6 g6-1242sa, startup Blank screen just fan.
PLEASE READ>>>PLEASE READ IF YOUR USING A HP G6 WITH THE BLANK SCREEN/SCRAMBLING ISSUE THIS COULD HELP SAVE YOU REPLACING PARTS THAT ARE NOT BROKEN!! Recently i had the exact same...
View ArticleRe: hp mini stuck in windows resume loader and the key board quit working
Hi kishkakon, I will need the operating system if you know it and the product number. I might be able to find more information on the issue. I included documents in my previous post that will show...
View ArticleRe: touchpad and keyboard freeze
Hi, For the touchpad and keyboard freezing during use, One step that you can try is a clean boot and see if you still have the same problem after. I have included the document 'How to perform a clean...
View ArticleRe: g6 notebook locks on boot with Win 8.1
Hi HOS7, After installing all the updates, are you still experiencing the same issue? If so, I have included the following document 'Computer Does not Start (Windows 8)'. From this document please...
View ArticleRe: Hange Windows 8.1 in HP Probook 4545s
Hello senoghteh and tberman333 I am sorry, but to get your issues more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at...
View ArticleRe: Windows 7 won't start on HP 2000 notebook
Thanks for your help! I ended up just reinstalling windows. Everything works great now!
View ArticleRe: freeze ups
the seller on ebay has just informed me that this item is for a desktop model !!!!!! and he said am i sure its not a 2.5" i need
View Articlescreen freezes
hi, my first post...bought this hp2000-2d20ca 6 weeks ago and it's been back to the store 3 times with frozen screen. the screen has a white background with black and coloured horizontal lines over...
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