wrote: My daughter's HP Stream 14 stopped working 2 days ago. It will not power up and now I cannot get the charging light to come on when I plug in the power adapter. I've tried to reset the laptop by holding down the power button but it has not resolved the issue. I'm looking for any other suggestions or tips to try and get the machine to boot up.
Thanks in advance,
Gordon
Remove AC adapter.
Remove the battery.
Hold down the power button for 30 seconds.
Plug in AC adapter without the battery.
Does the laptop boot?
.