Re: Envy 17 Freezes
Thank you David! I'm away from that machine at the moment. Tonight, I will run that diagnostic and report back. I am running Win7 home premium. I'll provide the rest of the information tonight. Chris
View ArticleRe: ENVY TouchSmart m6-k025dx w/ 8.1 & kb2903939 updates
I just finished with my level 2 tech from Microsoft. The steps she took were as follows (from a clean refresh I recently finished) Install all windows updatesInstall all app updatesInstall latest BIOS,...
View ArticleRe: Notebook G71340us suddenly stops
Lil Lisa 27 Thank you for your response to my problem with a G71-34ous. I did all of the tests that you suggested.. No problems were found by the diagnostics . Hard drive, memory were fine. I could...
View ArticleRe: Pavilion G6 hibernation and sleep problem
Hi Diamante, I understand you are having issues with sleep and hibernate modes on your HP Pavilion g6-1d21dx Notebook. Here is a document on how to resolve this....
View ArticleRe: Split x2 - Touchpad issue after upgrading to Windows 8.1
Sorry to hear that. I have been having good luck with it so far, no lock ups at all. All functions working. Hopefully it stays that way.
View ArticleRe: Split x2 - Touchpad issue after upgrading to Windows 8.1
Yea that is odd because I haven't had any lock ups either. Other than everyonce in a while it will lock up for a second or 2 but it comes right back. This is again only while doing something cpu...
View ArticleRe: Envy 17 Freezes
Hi Chris, You're welcome, I'll check for your reply later tonight ( UK time ). Best regards, DP-K
View ArticleRe: HP G72-b66US Notebook PC Dosn't Boot into Windows
Hi arrogantoreo, There is something else going on with your computer. I have included a document about Windows 8 not starting properly. Do down to Step 5: Run the Hardware Diagnostic. That will show...
View ArticleMy new Pavilion 17 freezes after going to sleep
I just bought a new Pavilion 17 (EO-J89UA-ABA) and all went swimmingly until I tried to shut the cover. It's supposed to enter a low-power condition and return to operation after the lid is opened. My...
View ArticleRe: HP G72-b66US Notebook PC Dosn't Boot into Windows
G50-133US laptop has stopped booting into windows vists 64bit after cloning and installing a new hard drive.
View ArticleRe: Lockups and Bluescreens ? we are here to help
Hello again ı guess ı found the problem but ı dont know how to solve. İn task manager system ıdle process is shoving %99 percent of gpu usage. I think that is the problem but I can not make the process...
View ArticleRe: HP Pavilion Model g7-1277dx
Hello GAJ-22, I am not sure if there is a pattern with the lights flashing, but the link below should assist with your HP Pavilion g7-1277dx Notebook PC. Computer Does Not Start and the LEDs Blink or...
View ArticleRe: battery backup problem
Hi sourabhzeal, I will be happy to help with your battery problems. Let's start by checking the battery to make sure that there is no issue. Below you will find a link to test the battery. You will...
View ArticleRe: 'Strobing' blank screen during start-up
Hello Mitovich, With the computer 'Strobing' blank screen during start up. I have included the document 'Computer Does not Start (Windows 8)'. Please follow the steps for The computer starts, but the...
View ArticleRe: Screen keeps dimming/turning off
So , you have to do two things: #1: - Right click the battery icon and go to "Power Options" - Click "change plan setting" (you have to edit the one you are currently using) - In there , find and...
View ArticleОЗУ
Здраствуйте, добрый вечер ... у меня такая проблема !!! Пишет установленно 8 гб ОЗУ (Доступно: 3.48) как это обяснить??? На компютере 64-х битная система . Делал такую фишку как вернуть компютер в...
View ArticleLaptop Shuts Off instantly after HP bios logo - HP ENVY TouchSmart m6-k015dx...
Hello Everyone, I'm having an issue with an HP Envy Touchsmart m6-k015dx Sleekbook....
View ArticleRe: Compaq Presario CQ61-420US not booting/blank screen
Hi Pril, I understand you Compaq Presario CQ61 will not start and has a blank screen. Here is a document on computer won't start. Note please make sure you have no external USB devices connect at the...
View ArticleRe: HP Pavilion dm4 cursor pointer device touch pad randomly jumps around
Have you found a solution to this? We also have a DM4 which has had a jumping cursor which comes and goes, but is considerably worse than when we first bought this laptop
View ArticleRe: HP Pavilion 15-e053se 100%diskusage problem
My HP Pavilion is doing the exact same thing. I am sensing a lemon. Just bought it yesterday! Opened it up with this problem.I also increased the page file size. Perhaps HP has fallen with Dell....
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