Re: Thermal error on Compaq Presario Q57 Notebook Pc

Hello Ghost1985, welcome to the HP Forums.

I see that you're getting a thermal error since formatting your notebook. That it powers on and shuts down after the error message. I will try to assist you with this.

I would recommend following the steps suggested in this document: Reducing Heat Inside the PC to Prevent Overheating.

If the issue is not resolved after this, I would recommend contacting support for possible repair or replacement options.

HP Technical Support, North America 1-800-474-6836. For all other regions click here.

Thank you for posting on the HP Forums.