Grady-White wrote:I left the laptop on, battery went dead. Hooked up to power and hit power button. Laptop started and went into Windows. Few minutes later gave technical error - did not right the code down. Now the laptop hangs at the windows startup logo. Tried shutting down and restarting, pulling the battery out, still hangs. It even hangs in the Quick Web partition too. I did a BIOS recovery with no help. When I hit the esc button, it takes to the startup menu, but I cannot select any of the options like F10 to go into BIOS Setup. Any input on how to correct would be very much appreciated.
For starters we need a product number to begin to start to figure out what might be the cause of the problem? But the hanging or freezing at the Windows startup logo is pointing to a sign of bad hard drive.