When I click on the "file explorer" icon on the taskbar as well as on the pin/tile on the main start menu, my files will not open. The background goes black (whatever window is up stays up though) and the taskbar blinks, taskbar icons go away and then the icons and background reappear.
Sometimes the window comes up that should show the my files (documents, pictures, etc.) but it says "this folder is empty." However, my documents are not erased because I can still access them from the Microsoft Word tile on the start page.
Other taskbar icons work fine (internet explorer, google chrome, sticky notes). I tried unpinning the file explorer icon from the taskbar and repinning it, but the same thing happens.
I am unable to browse my files and rename them, etc. Any help is appreciated.