Perfect Just what I was looking for!
Thank you
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Re: Cant find the download for System BIOS Update F.42 for 8470w, 8470p
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Re: Cant find the download for System BIOS Update F.42 for 8470w, 8470p
You're very welcome.
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Re: HP Pavilion (W2X34EA#ABD) stuck in boot loop – USB boot fails – Windows 10
Hi everyone,
I’m working through a persistent issue with my HP Pavilion laptop (Product No. W2X34EA#ABD).
After being stuck in a boot loop, I followed the helpful advice from @VikramTheGreat and successfully performed a BIOS Recovery.
The good news:
• The boot loop is gone
• The system now powers on and attempts to boot
The bad news:
• I now receive a Blue Screen (BSOD) with the message:
ACPI BIOS ERROR
when trying to boot Windows 10 (both in UEFI and Legacy modes)
Important context:
• This exact BIOS version worked fine for years with Windows 10
• No hardware changes have been made
• MS-DOS boots fine from USB
• Linux Mint also boots and runs without issue from USB
• HP diagnostics (F2) all pass
This strongly suggests that:
• The BIOS recovery may have flashed incorrectly, or
• ACPI tables are corrupted, or
• A setting in the recovered BIOS is now triggering Windows ACPI errors
My questions:
• Is it possible to reflash or repair ACPI tables in this BIOS?
• Could there be a hidden setting (like ACPI mode, Windows 8/10 support toggle, or similar) that needs adjustment?
• Has anyone experienced ACPI BIOS ERROR after a recovery, and resolved it?
Thanks again to @VikramTheGreat – your input already helped a lot, and I’m now one step away from getting this fixed.
Any guidance would be appreciated!
Best regards,
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FORGOTTEN BIOS PASSWORD
SELECT BOOT IMAGE DID NOT AUTHENICATE. SECURE BOOT SCREEN, RAN DIAGNOSTICS ON HARD DISK AND GOT FAILURE . DONT KNOW BIOS PASSWORD
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My Laptop HP Pavilion Gaming - 15-ec1239ng Produkt 17G12EA Serie 5CD0474S11 was shortly death!
My Laptop
HP Pavilion Gaming - 15-ec1239ng
Produkt
17G12EA
Serie
5CD0474S11
i loved this laptop, i was happy with him. . i looked for windows update and i allways look at the optional updates. firmware update..... ok, i download it install and restart the laptop. And few seconds later my alptop was death. i searched in the normal way , ram ssd hdd, loading adapter, ( it loading) but no cooler, no light no pictury, nothing. I checked me the loading adaperkabel, because it was demaged a little bit. nothing1
Has everybody tips for me, cpu and mainboard is for me to heavy to check
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Black screen blinking caps lock 3 time
When I'm trying to start my laptop by clicking power on button the screen is not starting and but the lights in laptop side are working and after few sec the CAPS LOCK start BLINKING for 3 three times and then stop for few seconds and then again BLINK and keeps going on.I have also tried all the basic help to check which was given by HP support but it's not starting. Can the HP support community please help me
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HP Omen 15 Ram Upgrade Issue
Hi, I have a single 8GB RAM stick in my laptop. I am adding a Crucial DDR4-3200 16GB stick to the second slot, but when I install RAM, the caps lock button shows 3 Blinks followed by a 1 Second Pause and 2 Blinks. Can anyone help me with what the issue is?
The 8GB RAM stick works fine in both slots.
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Bitlocker recovery key
My laptop suddenly locked up asking for the “bitlocker key” and I have no idea how to get that I just want to shoot this laptop can anyone help? Please
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Battery not charging
Need to replace my laptop battery
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HP ENVY x360 - 15-u493cl bio update driver
Hello,
I have a HP ENVY x360 - 15-u493cl (ENERGY STAR) laptop that just stopped booting up. I was working one moment then just stop turning on. The fan turn on but the screen stays black and the Cap lock key starts blinking. (It stays lit for about 3 seconds then off for about another 3 seconds.) I brought it to BestBuy to have them run a diagnostic to determine the issue. The told me it was a fried system board and it looked like it was truck by lightning. So I bought a new board and replaced it but it still doesn't boot up. After looking online for possible fixes I found that updating the BIO might be a fix but on the HP website (https://support.hp.com/us-en/drivers/hp-envy-15-u400-x360-convertible-pc/model/10521640) it doesn't list any drivers for updating the BIO.
My question is, does anyone know where I can find the appropriate driver to create a USB or any ideas why is not starting up.
I appreciate the time.
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How can I recover the locked screen password for my HP Elitebook 2 in 1 tablet. My daughter uses it
HP Elite book X2, 2 in 1 Laptop/ tablet. Incorrect screen lock password. And I can't recover my access password. 1012 G2
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Re: FORGOTTEN BIOS PASSWORD
Hello @profficee ,
Welcome to the HP community.
A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:
Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.
Here is HP's official policy regarding BIOS passwords:
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.
Find your BitLocker recovery key - Microsoft Support
Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.
Best regards
Steffen Baier
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Notebook does not start. I tried to do a BIOS-reset, but only hear Fan
Hi, Yesterday evening, everything was running normally and I shut down the system without any issues.
Weh I tried to start the Notebook in the morning, nothing happened.
I tried to do a BIOS reset (after draining disconnecting battery, pressing Windows+V and 3sec of the power button). The Fan starts a short moment and dies down, after a few seconds the fan goes even faster, but dies again. I can't see any lights (except power-cable LED) and the screen is totally black. No sounds can be heard.
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Replacement SSD recognised in windows but not in boot
I’ve got a new 2TB Kingston SSD which I have cloned in windows with acronis. The SSD is recognised in windows. When I boot the pc it tells me that there is no HDD installed. I can’t find any options in BIOS and have downloaded all updates - BIOS etc.
im sure it is connected ok. Is it a formatting issue/BIOS setting or similar?
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Re: Need Raid driver because system is not able to identify ssd
Hi paul
Thanks for suggesting
I tried that and it shows application close no HDD FOUND..
any suggestions?
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Re: Need Raid driver because system is not able to identify ssd
You're very welcome.
Sounds to me like the drive needs to be replaced.
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Re: Pavillion 17G121 wm will not fibnish booting resets Dianostics said hardware fine
@Turismo85, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
It sounds like you're dealing with a boot issue on a Pavilion 17G121, and despite the diagnostics indicating that the hardware is fine, the system isn't completing the boot process. There could be several potential causes for this, ranging from software issues to corrupted boot files or incorrect boot settings.
Here's a general troubleshooting guide to help narrow down and resolve the issue:
Check for External Devices
Unplug all external devices (USB drives, printers, external hard drives, etc.) from the laptop.
Sometimes, the system can hang while trying to boot from an external device.
Try a Hard Reboot
Perform a hard reboot by shutting down the laptop completely and then holding down the power button for about 10-15 seconds.
This will discharge any residual power and may reset any hardware glitches that could be causing the boot loop.
Boot into Safe Mode (Windows Recovery Environment)
If Windows is not booting fully, you can try booting into Safe Mode to troubleshoot:
Power on the laptop and immediately press the F8 key multiple times.
If successful, you’ll enter the Advanced Boot Options menu.
Choose Safe Mode or Safe Mode with Networking.
If you manage to get into Safe Mode, the issue might be caused by a recent update or driver conflict.
Check Boot Order in BIOS/UEFI
Sometimes the system may not boot from the primary hard drive because the boot order is incorrect.
Power on the laptop and press Esc and then enter the BIOS/UEFI settings.
Make sure that the Primary Hard Drive (HDD/SSD) is set as the first boot device. If you’re using UEFI, make sure it is set to boot in UEFI mode.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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I’ve faced similar boot and lockup issues, especially when working on content updates for App
I’ve faced similar boot and lockup issues, especially when working on content updates for Honista.blog . Turns out, background tasks and outdated drivers can really slow things down—especially with heavier tools running. A clean boot and disabling startup bloat really helped. Appreciate the tips shared here!
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Re: not turning on
@5CD2322R9F, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
Now, let's dive into the issue! Could you please elaborate on what's happening with your unit? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're looking forward to helping you get back up and running!
Regards,
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how to update bios my laptop dont turn on, and dont have acess to serial no. and to download bios
I Plugged my laptop to the power and it dont powered on, suddenly it starts flashing caps lock light 2 time, and a orange light on wifi key. i found may be bios has a problem now laptop dont turns on . i want to update bios but i dont have acess to serial no to download correct bios software , and also no serial no. is written anywhere on laptop.. kindly help me what should i do.
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