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Re: Pavilion G6 won't boot

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Tried removing/replacing both.  That didn't seem to work.


Re: Enter administrator or power on password!!

Re: HP 840 G3 DriveLock issue

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Try this.  (be ready for the unit to turn off.)

open the CMD as a admin.  (windows key, type CMD, press shift+enter, click yes at the UAC)

Type Shutdown /s /t 0 (enter)
After shutdown if the unit boots back up successfully.

The issue will need to be solved by a firmware update in the future for now you need to disable hybrid shutdown.

Google -  turn off hybrid shutdown windows 10
The first hit will give you a nice tutorial.

The issue is, the UEFI is seeing the S4 state as a active state, the hard drive does not.  The system is not initalizing the drive as if it is coming out of S5 (Full power off) and can't find the drive as a result.

Currently many manufatures are having issues with the new windows power states, I would bet the above is the problem. 

Re: What's could be wrong with my laptop?

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Hi @Teddybear101592,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with flashing lights and a low battery. I will be glad to help you.

 

The caps lock light flashing 2 times is a BIOS error per Computer Does Not Start and Emits an LED or Beep Code.

As there is not softwarefor Windows 10 from HP, try download and install the Windows 8.1 HP Notebook System BIOS Update (AMD Processors).

 

 

For the Battery please follow the steps fromTesting and Calibrating the Battery (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Smiley Happy

 

Thanks.

Re: Battery icon reads "plugged in, not charging" and LED Battery light is blinking white

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There wasn't an option to calibrate because is said the battery was fine.  How much does a new battery cost?  Do  have to take off the back of the laptop to replace it?  I can't just unsnap the battery.

Re: Battery icon reads "plugged in, not charging" and LED Battery light is blinking white

Re: Battery icon reads "plugged in, not charging" and LED Battery light is blinking white

Re: Unresponive screen


Enter administrator password or Power on Password

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The code I get after 3 attempts is 72822211.  Thanks in advance.

Re: wrong password hp notebook

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Hi @cloe1,

 

 

Welcome to the HP Forum!

 

It is a fantastic site to find information, tips and suggestions. For you have the most rewarding experience please review the HP Forums Guide:

 

First Time Here? Learn How to Post and More

 

I grasp that you setup your computer a few days ago, but it is not accepting your password. 

 

Please review this post by @wes_notebook:

 

HP recommends using a Microsoft connected account (MSA) to log in to Windows. With a Microsoft connected account you log into Windows using your email address and the password can be reset using a different device at any time. You do not need a Microsoft or Hotmail email address to set up a connected account. Any email address will work.

 

To reset your password for an MSA account follow these steps:

  1. Open an Internet browser and navigate to the Microsoft Reset your password Web page: https://account.live.com/password/reset.
  2. Select I forgot my password, and then click Reset your password.
  3. Follow the on-screen instructions to reset your password.

When the password is reset, you will be able to use your Microsoft account with the new password to sign in to Windows 10 and Windows 8. Make sure your computer is connected to the Internet before you attempt to sign in.

For more information about recovering your Microsoft account password see:

 

 

Reset a local user account password in Windows (all versions)

 

If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.

HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and can’t remember your password, you will be directed by HP support to perform a full recovery to original factory conditions and will lose any data that was not backed up to an external location.

 

Create a password reset disk

 

To complete these steps, you'll need removable media (a USB flash drive).

  1. Insert your removable media.
  2. Open User Accounts by clicking theStart button, clicking Control Panel, clicking User Accounts and Family Safety, and then clicking User Accounts.
  3. In the left pane, clickCreate a password reset disk, and then follow the instructions. Make sure you store the password reset disk in a safe place.

Reset your password using the password reset disk

 

If you enter the wrong password when you attempt to log on, Windows displays a message that the password is incorrect.

  1. Click OK to close the message.
  2. Click Reset password, and then insert your password reset disk or USB flash drive.
  3. Follow the steps in the Password Reset wizard to create a new password.
  4. Log on with the new password. If you forget your password again, you can use the same password reset disk. You don't need to make a new one.

 

For more options for recovering your local account password see

 

Information about other password types

 

Password Type

 Options

Power On / BIOS Password

HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS or power-on password.

 

Notebooks, Desktop all-in-ones and tablets - HP can remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply).

 

Desktop PCs - There are jumpers on the system board that are designed to remove BIOS and power on passwords. Search for the specifications documentation on your PC. Find the document outlining the system or motherboard to locate CMOS and or password jumpers.

Chromebook

See What to do if you forget your sign-in password (Chrome OS)

Android

See What to do if you forget your sign-in password, pattern, or PIN (Android OS)

Microsoft Applications

See the Microsoft Account Security site. 

All Other Web site or Applications

Contact the website or application developer.

 

 

To express appreciation for my post please click the Thumbs Up Icon”.  If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you! 

HP pavillion touchsmart only boots every other time I switch the machine on

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My HP pavillion touchsmart notebook only boots every other time I switch the machine on,

 

The error I get the first time I switch on is;

 

Realtek PCIe IE Family Controller Series V1.27 (10/31/11)

PXE-E61 : Media Test Failure, Check Cable

 

PXE-MOF : Exiting PXE Rom

No Bootable Device - Insert Boot Disk And Press Any KEY.

 

This happens every time since I upgraded to an ssd any ideas why??

Re: Enter administrator password or Power on Password

Re: Enter administrator password or Power on Password

Re: Enter administrator password or Power on Password

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Your very welcome Sensorex.

 

REO

My Hp stream

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Product Name: HP Stream 11
Couple days ago laptop was working fine, went out for the day and when I came back my laptop screen was black but the power light was flashing, tried to turn it on by holding power button down but wouldn't turn on and still kept flashing.. Pressing power key doesn't help pressing the mouse pad doesn't help! Just can't get it to turn on!
Reply

Pavilion G6-2212sa won't power up with battery or on mains power!

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My pavilion G6-2212sa will not turn on, I needed to buy a new battery last year with the laptop only being just over 3 years old! Over the last few days the laptop will not charge or turn on, with the battery in or out! I have tried to reset the laptop, by removing the battery and holding down the power battery but no joy! With the battery in the led next to the plug alternates between white and amber, and with the battery out and the power lead in it stays white but flashes when you try to power it on! Please help!?!?!

HP Probook 15 keeps rebooting with loud screech

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I received a notice that an update was ready for my new laptop.  I scheduled it to update at 3am when I was not using the system.  Around 4am the laptop screeches for around 3-4 seconds then reboots.  Screen comes up saying that the AMD stream needs to be reinstalled.  I click to reinstall it.  Blue screen comes up telling me that that errors are being checked and the system will be restarted.  This happens over and over and over again.  Doesn't allow me to click on anything in the meantime or even do an ESC or any other F key.   Had to hard shut it down to stop the reboot loop. Any help would be greatly appreciated.

My laptop is unable to create or find a new system partition

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Hello HP community,

my laptop HP pavilion dv7 7020ec had recently some serious problems, so I decided to reinstall it.

After hours of trying I got stucked to the point, where i choose disc for install OS, bu"t it says that   "it was unable to create or find partition disc". Also it says that " it maybe doesn´t support launching, so I should check BIOS for disk controller "(translating from Czech).

I would be grateful for every answer because I feel fatigued after trying to follow many guides from forums.

 

Re: Freeze on Startup Screen

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Hi @RedRose777,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer not starting. I will be glad to help you.

 


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

Re: HP ENVY 15-u010dx

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Hey ,

 

I understand you're having issues with your HP Envy 15 not booting. I'd like to help.

 

I would suggest taking a look at some of the steps in this document: HP Notebook PCs - Computer Does Not Start (Windows 8)

 

Let me know if it helps, and if it does, hit that Thumbs Up and Accept as Solution. 


Cheers,

TechSurge.

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