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Re: Your PC has run into a problem loop

Hi, The 24 character error code will be either a Smart or Disk Self Test ( DST ) failure and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the...

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Re: laptop keeps crashing

I found my HP Windows 7 disc.Is that all I need now?I tried to install Windows 7.I was also messing around with the BIOS and I may have messed something up.I do not know which ones to enable or disable...

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Re: HP Split X2 touchscreen freezes

Thanks Kreigz, I had already disabled the HID sleep before the USB so not sure which helped the most. Honestly it was probably a cobination as the screen is an HID device that uses an internal USB to...

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Re: Your PC has run into a problem loop

With that code is there any chance of using a system recovery disk (which of course i foolishly neglected to make) to fix the problem?

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Re: Your PC has run into a problem loop

Hi,            Generally, the error means you'll need to replace the HDD, but you could always try reinstalling Windows 8 - if it doesn't work, you'd need these discs anyway to reinstall the OS on a...

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Re: Your PC has run into a problem loop

Cool. Thank you very much.

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HP Envy dv4 Notebook PC Touchpad not responding

Hi,  I suddenly lost my touchpad. It can no longer track my mouse movements. The touchpad on/off toggle button does not seem to work anymore too. I cannot turn it on or off anymore. I restarted my...

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having problem with Coprocessor driver

I am having problem with Coprocessor driver for my hp pavvilion dv9000

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Re: having problem with Coprocessor driver

We need to know what OS you are running-Vista,Windows 7,?? Also need to know "full" model number of the laptop as listed on the Service Tag attached to bottom in section 1. P/N listed in section 2 is...

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HP Pavillion Dv7- Power Issue

I have to press the power button on my Dv7 Pavillion many times before it boots up.It seems to shut off a few seconds into the intial power-up stage and then shuts off-After many attempts, it finally...

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Re: HP Split X2 touchscreen freezes

Like the split x2 but after win 8.1 update, I've experienced the "freeze" a few times but more instances of the cursor disappearing. Using control locate feature I can find the mouse location tho it's...

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Re: HP Envy dv4 Notebook PC Touchpad not responding

Hi, It's always worth trying the following. Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the...

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Re: Your PC has run into a problem loop

Hi, You're welcome :smileyhappy: All the best, DP-K

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hp 650 windows 8 won't sleep

Good day all.please I need help on my hp 650 windows 8 laptop.the touchpad started freezing and sometimes it the cursor moves on its own.at same time I also noticed some keyboard keys stopped...

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Re: HP Envy dv7 froze up after HP Update

I got it back up and running.  Thanks for the help.

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Re: laptop keeps crashing

HI Chris6815:   Thank you for your reply.  It appears that you installed your Windows 7 ok but not are getting the error message  Bootmgr is missing. You mentioned that you changed some settings in...

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Re: windows 8 start / program and desktop constantly looping

Hello treasure_seeker,  I was unable to find a lot on the "Thumbnail Handler Extraction Host" as I'm sure you've found the same information searching the internet. The only option that seems it might...

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Re: HP Envy dv4 Notebook PC Touchpad not responding

Thanks for the suggestion, the touchpad responds now. The toggle seems to be dead, but I can live with it. Thanks again.

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Re: HP Envy dv4 Notebook PC Touchpad not responding

Hi, You're welcome and good to hear it's working. Regarding the on/off toggle, this functionality is provided by the HP version of the Synaptics driver available from your notebooks product page....

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Re: dv6653cl boot locks HP logo

  Hi Jfdavis668,  I understand you are having issues with the boot. If on start up you start clicking F9,  Boot Device Options should come up.  Just change the option to your computer HDD.  If you need...

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