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Re: HP Presario CQ42 turns off unexpectedly

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HI Gaddam,

 

Thank you for your post. I will try my best for you.

 

I understand that the computer shuts down automatically and you cannot restart it for a day or two.  This is usually caused by an overheating issue. Here is a link to Troubleshooting an Overheating and Auto Shutdown Issue.  I am also providing some documentation on  no boot. Troubleshooting No LED Lights Glow During Startup or Boot.  

If you require further assistance would you please provide your exact model. How Do I Find My Model Number or Product Number?


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