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Re: Black Screen at start up for Presario CQ61-319WM

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Thank you for the information. I do apologize for the situation. I will bring an alternate suggestion to the tablet:

 

1. Obtain a secondary monitor and plug it into the computer. See whether or not the computer can load on the monitor.

2. If so, update the BIOS. Information on how to do this is here: Updating the BIOS

 

If not, than this cannot be done. If so, I would bring the computer to a local repair shop. They will be able to do a thorough assessment of the laptop.

 

In my personal opinion, I would replace the hard drive before anything else. This error occurs when the BIOS is unable to correctly write to the hardware. Replacing the hard drive with the same or similar model could be beneficial.

 

Again, please mark this post with a Kudos if you found it useful. I will continue to assist you in any way I can!

 

Mario


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