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Re: HP Split 13 X2 - Mouse / Touchpad FREEZES

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Hi, all:

 

 I have the same problem. I called HP support and they show me how to go into the BIOS following these steps:

1. turn off laptop ( by pusing the power button.

2. hold downkeep tapping fn-F10 simultanuosly while turn on the power -> this will bring you into Bios setting menu.

3. call up setting menu (I forget which fn key - fn8?) and reload the default setting using arrow on the keyboard and confirm yes.

4. laptop wil re-boot with defult setting.

5. once it reboot my touch-pad and touch screen working again!

 

hope this help befoe you return your laptop :)

 


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