I have a similar problem. I turn on my laptop and it shows the windows logo and then immediately reverts to a blank screen with the mouse arrow in the centre of the screen. I have left the laptop in this state for a while (hours) and it does not re boot or load to the next stage.
I have turned off/on the laptop and performed all of the tests and it passes on all tests.
(Self test options) etc.
What do you recommended i do next?
I have turned off/on the laptop and performed all of the tests and it passes on all tests.
(Self test options) etc.
What do you recommended i do next?