Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6-1c58dx Notebook and getting crashing in normal mode. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. If safe mode does not give you an error or crashing could be Virus protection. You might have to disable your firewall or Virus protection to make the copy. Make sure you are the Administrator.
Hope this is helpful.
Thanks.