Re: HP Pavilion Ts 14 notebook pc Touch screen freezing

Hey.

I'll be honest that doesn't look good.

One last thing for you to read over and try: Resolve Boot Device not Found Error Message.

If you complete the steps in that document and still cannot boot into an OS, or do a system recovery, then it would appear Windows has "vanished". At which point I would suggest contact support for further assistance.

HP Technical Support, North America 1-800-474-6836. For all other regions click here.

Thanks for your reply.