I just bought a 15-j154ca laptop and it crashes when I use Windows Explorer to browse some folders that contains very large files (some are over 100 gb) on an USB drive.
I'm not even trying to open, execute or copy the file. I'm just opening the folder and the whole computer crashes.
I can browse the folder without problem on my older HP laptop that runs on Windows 7 and I have no problem on my desktop computer that is on Windows 8.1.
Any idea what the problem might be and how I can fix it?