Hello Viperalus,
Welcome to the HP Forums! I hope you enjoy your stay!
I understand your Chromebook consistently crashes. This is usually a hardware issue, and you should contact HP support for hardware assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Also, I understand you are inquiring why you are ranked as a student on the HP Forums. This thread explains all of the rankings and why they exist: HP Support Forum Ranking Overview
Please let me know if you have any other questions or concerns. Thanks for choosing the HP Forums. Have a great day!
Mario