Hi Eason94,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion 15-n271nr TouchSmart Notebook and being slow on the internet. HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. Here is a link on how to use the HP Support Assistant.
Windows 8 includes a feature called Refresh your PC that allows you to refresh your computer without affecting your files.
Hope this helps.
Thanks.