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Re: At startup: Press the ESC key for Startup Menu; Hard reset didn't help

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Try reseating the memory sticks. Try starting with first one and then the other to see if any change. If no change, remove the hard drive and see if you can enter BIOS by tapping F10 after Esc key.

 

Your Service Manual will help with removing components:

 

http://h10032.www1.hp.com/ctg/Manual/c03239410.pdf


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