Hi, thank you for getting back to me with the information I requested. I have found a Microsoft forum link that addresses the same issue that you are experiencing. The Microsoft page gives step by step instructions on how to resolve the issue. Please click on the link that I have provided to get to the page. http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-stuck-in-restart-loop-your-pc-ran-into-a/600b12a8-2bc6-4570-81f1-54a06bc5bb05
If this does NOT resolve the issue, please let me know.
Thank you.
