Re: FN functions not working after BIOS update F.27 on hp pavilion g6-2113tu

November 13, 2016, 7:57 am

≪ Previous: Hp Stream 11 d010nr Won't Power On!

Welcome to the HP Forums Smiley Happy

I would like to take a moment and thank you for using this forum, it is a great place to find answers.
For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

As I understand the Fn (function) keys aren't working and you need a way to fix this issue,

Don't worry as I have a few steps that should help fix this issue

And here's the step by step guide for you:

Click the Start button, then click Run .
2.In the Run window, next to Open , type MSCONFIG .
3.Press the ENTER key.
4.In the System Configuration Utility window, click the Startup tab.
5.On the Startup tab, under Startup Item , ensure that there is a check in the HKserv checkbox.

NOTE: If HKserv is missing, reinstall the Hot-Key Utility application by clicking here

For windows 10 drivers: Click here

(ignore the ads, 3rd party link has been sent to ensure your issue is fixed, I'm going beyond my way to help you and if you would like to give me virtual high five, Click on the purple thumbs up Smiley Happy )

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below.
Thank you for posting in the HP Support Forum. Have a great day!
Regards,

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Thread stuck in device drive

November 13, 2016, 8:08 am

≫ Next: Re: Hp Stream 11 d010nr Won't Power On!

≪ Previous: Re: FN functions not working after BIOS update F.27 on hp pavilion g6-2113tu

Unable to do full scan using Windows defender on HP Pavillion 10 TS Notebook PC - f315ua#ABA.

I get blue screen with error "thread stuck in device driver" after running for about 90 minutes. Quick scan works fine. I have updated the bios for the AMD processor a4-1200 APU. I have the latest driver for AMD graphics chipset HD 8180. I also get the blue screen when using Word or Excel. I'm also getting frozen screen issue after about 30 minutes of web surfing. I followed the steps for analyzing a frozen screen but one of the first things recommended is to run a full scan, which keeps failing.

NEED HELP TO FIX THIS.

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Re: Hp Stream 11 d010nr Won't Power On!

November 13, 2016, 8:07 am

≫ Next: Forgot bios password

≪ Previous: Thread stuck in device drive

Some things to try:

Hold the power button down for 10 seconds to make sure it is fully powered off.
If you have another power adaptor, try that to make sure it is just not a matter of the battery being dead.
Check that when you plug the adaptor in, the charge light comes on next to the power jack.
Try holding down the Win key + b key when powering up to reset the BIOS.
Try pressing Esc when powering up and then F2 to enter the BIOS diagnostic menu.
If any lights remain lit when it powers off, leave it unplugged until the battery fully discharges.

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Forgot bios password

November 14, 2016, 2:44 am

≫ Next: Re: Forgot bios password

≪ Previous: Re: Hp Stream 11 d010nr Won't Power On!

Hi All! My model is Compaq cq58 notebook I forgot my bios password, code is - 51035507. Please help me!!!

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Re: Forgot bios password

November 14, 2016, 3:10 am

≫ Next: Forgot bios password hp 15-d030se notebook 15

≪ Previous: Forgot bios password

Enter 44993529

Regards,

DP-K

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Forgot bios password hp 15-d030se notebook 15

November 14, 2016, 4:05 am

≫ Next: Re: Forgot bios password hp 15-d030se notebook 15

≪ Previous: Re: Forgot bios password

Hi, I did set a bios password on my

hp 15-d030se notebook 15 some months ago and I've forgotten it. My laptop boots okay but when I want to go to bios settings,it asks for bios password. Someone please help how to reset/remove this bios password.

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Re: Forgot bios password hp 15-d030se notebook 15

November 14, 2016, 4:29 am

≫ Next: Re: hp laptop does not shutdown when i click shutdown.

≪ Previous: Forgot bios password hp 15-d030se notebook 15

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

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Re: hp laptop does not shutdown when i click shutdown.

November 14, 2016, 4:28 am

≫ Next: Re: G62 Laptop Boot Issue

≪ Previous: Re: Forgot bios password hp 15-d030se notebook 15

Hi,

If your notebook has an Intel chipset, try the following.

Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.

In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and restart the notebook.

When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.

https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU...

When the installation has completed, restart the notebook.

When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.

Regards,

DP-K

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Re: G62 Laptop Boot Issue

November 14, 2016, 5:16 am

≫ Next: HP Envy dv6 stuck at loading screen or automatic repair

≪ Previous: Re: hp laptop does not shutdown when i click shutdown.

You are welcome. Smiley Happy Thanks for replying to me. Feel free to let us know the outcome. Meanwhile, let's try the below workaround to run a test on the battery:

1. If notebook does not power ON with the battery, then remove the battery out and power ON the notebook.

2. Hit the F2 key on startup to go to UEFI hardware diagnostics.

3. Now put the battery back into the notebook while the notebook is still powered ON.

4. Run the battery test by referring to this link: http://hp.care/2bOrqZQ.

Good luck and take care. Smiley Happy

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HP Envy dv6 stuck at loading screen or automatic repair

November 14, 2016, 5:27 am

≫ Next: Re: HP Envy dv6 stuck at loading screen or automatic repair

≪ Previous: Re: G62 Laptop Boot Issue

Recently my computer crashed and said it had to restart to fix a problem. After it restarted it tried to go into repair mode but now it gets stuck either trying to repair or at the HP loading screen.

I ran some tests using the UEFI BIOS program and it said there was an error with the hard drive. Prior to this I was attempting to backup an iPhone on iTunes. The failure code from UEFI is 9gc72m-6j489x-qfpjw1-60tl03

Any help would be greatly appreciated.

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Re: HP Envy dv6 stuck at loading screen or automatic repair

November 14, 2016, 5:35 am

≫ Next: Re: HP x360 Envy m6-w102dx won't start

≪ Previous: HP Envy dv6 stuck at loading screen or automatic repair

Hi,

The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the boot issues you describe.

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

You can contact HP starting on the link below.

http://welcome.hp.com/country/w1/en/contact_us.html

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your dv6 series notebook - see Here for a further explanation.

Regards,

DP-K

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Re: HP x360 Envy m6-w102dx won't start

November 14, 2016, 6:09 am

≫ Next: Re: pavilion notebook 17 f223nr fan or disc drive noise on startup

≪ Previous: Re: HP Envy dv6 stuck at loading screen or automatic repair

Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out Smiley Happy

As I understand the computer is not turning on or is displaying only a black screen and the battery isn't charging either,

To provide an accurate solution, I'll need a few more details:

Please perform the below steps:

If the computer does not start, the LED lights do not glow, and the display is black,
you can perform one or more of the following actions to resolve the no power issue:

(Click on the blue letters to get more details about each step)

Examine the adapter and power cord for physical damage
Test the power from the AC wall outlet to the notebook connector
Start computer using the battery only
Check that the lid switch moves freely
When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.

If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery.
If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board.
If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot.
If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.

Eager to help,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,

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Re: pavilion notebook 17 f223nr fan or disc drive noise on startup

November 14, 2016, 6:49 am

≫ Next: Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

≪ Previous: Re: HP x360 Envy m6-w102dx won't start

Hi! , thanks for the reply.

Hope you are doing well now. As i told you earlier 90b error indicates it could be a issue with the system fan or heatsink on your PC which might have failed.

The only option is to get this hardware replace. So you can contact HP or visit any computer store and get the issue fixed.

Have a great day!

Take Care! Smiley Happy

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Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

November 14, 2016, 7:05 am

≫ Next: Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

≪ Previous: Re: pavilion notebook 17 f223nr fan or disc drive noise on startup

Hi ,

Good day! Smiley Happy Thanks for posting your question in the HP Community. It is a terrific place to find answers and tips and to have the best experience in the HP forums. I read the post regarding issues with the display which works at a specific angle. I’ll be glad to assist you with this.

You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Thank you for giving us the privilege to assist you on this platform. Smiley Happy You’ve done some awesome diagnosis and troubleshooting. Kudos to you on that score. .

I would require more information regarding this to assist you better.

· When did this first occur?

· Please provide the complete model# of the unit.

As this is an older computer, service options with HP may not be available as the parts for this unit is not supplied anymore by our business partners. I request you to contact a technician locally, like Best Buy or Staples and get the situation corrected.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.

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Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

November 14, 2016, 7:22 am

≫ Next: Re: Screen flashing

≪ Previous: Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

its a pavilion DV9600 ca entertainment pc

itried to isolate the problem by opening the screen and detaching it to see if the hinges had anything to do with the problem it is the screen itself that causes the issue.

until windows logs in appears the screen has to be fully opened then you can change the position and everything is fine.

i though of a possible mercury switch that would tel the position of the screen but found none , what is part of the screen that would detect its position i wounder

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Re: Screen flashing

November 14, 2016, 7:29 am

≫ Next: Boot from USB on InsydeH20 BIOS

≪ Previous: Re: pavilion dv6000 start screen blank if screen not fully open, external screen fine and shows l...

@moro_momo

Thank you for replying

I appreciate your patience and your efforts Smiley Happy

I must let your know that this isn't an issue with the computer but a normal startup process as windows attempts to boot into the login screen,

If the screen would flash after booting into windows or while you are on BIOS as mentioned previously, it would confirm a hardware/software failure and would have required troubleshooting.

You could reduce the boot time taken to boot into windows, to reduce the time spent waiting on HP Logo: Windows search type "msconfig" > Select the Boot tab > reduce Timeout to 3 instead of 30 > click apply > check the box - do not show this message after restart and then OK.

Restart the computer and Keep me posted,

Regards,

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Boot from USB on InsydeH20 BIOS

November 14, 2016, 7:32 am

≫ Next: HP pavilion g6 is not starting up after turn off

≪ Previous: Re: Screen flashing

i am having difficulty in booting from any USB drives on the InsydeH20 BIOS, when going to F9 when the machine boots, i get OS Boot Manager and Boot from EFI. if i choose OS Boot Manager it goes straight to Windows 8.1 and if i chose Boot from EFI it doesnt give me the USB drives.

i have tested the USB memory stick it can boot, i have tested the USB DVD Combo that it can boot.

i have disabled the secure boot on the BIOS.

please help i am trying to upgrade OS from 8.1 to Windows 10 64 bit (currently running Windows 8.1 32 bit)

i have created a USB that is " GPT Partition scheme with EUFI" but still it doesnt see it.

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HP pavilion g6 is not starting up after turn off

November 14, 2016, 7:44 am

≫ Next: Re: Boot from USB on InsydeH20 BIOS

≪ Previous: Boot from USB on InsydeH20 BIOS

I have HP pavilion g6 bought few years ago. I wanted to restart my laptop after few updates but it is not starting after turning it on.

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Re: Boot from USB on InsydeH20 BIOS

November 14, 2016, 7:45 am

≫ Next: Battery compatible

≪ Previous: HP pavilion g6 is not starting up after turn off

Hi,

If you're installing to a gpt drive, try creating the installation media again using MBR for UEFI computers - FAT32.

Also, I'd definetely make sure to insert the installation flash drive when the machine is on and then power it off via the power button - hold it down for 15 seconds just to ensure the machine has powered down. Then tap away at the esc key as soon as you power on, select the Boot Manager ( f9 ) option and see if the flash drive is now listed.

Regards,

DP-K

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