You're welcome
All the best,
DP-K
You're welcome
All the best,
DP-K
Hi Lucas,
I had a new SMC file reissued and it worked? Maybe try again with a new one. I did nothing different, same USB key, same port, same file naming, etc...
Yep going to have to order a new keyboard, was hoping it was a driver/BIOS issue but after a few tests it's definitely a hardware issue.
Did you try your SMC file asap when you received it?
Dear Customer,
Welcome and Thank You for posting your query on HP Support Forum
It looks like your Notebook is not charging the Battery, We will surely assist you with this issue
Please perform below shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon
After performing all the steps if you are facing the same issue still, please perform three more steps:
1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]
Note: Replace the Battery If Health Check Status shows Replace
2. Update the latest BIOS for your Notebook from HP Support Site
3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook
Note: If a known good battery is also not charging we need to replace the system board
How to improve the life of a Battery:
1. It is not advisable to use the Notebook when the Power Adapter is connected
2. It is not advisable to keep the Power Adapter plugged in even after the Battery is fully charged
3. You need to let the battery drain completely before charging again
4. Power Plan should be set correctly for extended battery life
5. Please keep the Screen Brightness at lower level
6. Please turn OFF Wi-Fi Connection when not in use
7. Please remove the CD/DVD's from the Optical Drive when not in use
https://www.youtube.com/watch?v=Lx62t6qZ34U
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
Hi all,
The laptop I'm having issues with is ProBook 430 G2
Last night I reinstalled my operating system on my laptop and when installing drivers for my new windows 10, I downloaded the bios update and installed it. After the update finished the laptop restarted to apply the update for the bios but it didn't boot up since. When I press the power button the lights turn on for 2-3 seconds and then it just shuts down again and the screen is black the whole time. I tried Removing the battery and the power supply, and holding the power button for a minute, it didn't do anything. I also tried holding the Windows + B and power button that doesn't seem to do anything either, but the capslock LED turns on and stays on until I try to turn the machine on again, not sure why. It seems like the bios update did something to the machine but I'm not sure what and how to fix it. Any help would come in handy, thanks a lot!
the tech from hp ran SFC /SCANNOW it still boots at anytime it wants, i quest they are going to wait until the warranty runs out then want me to buy a extended warranty. no way will buy a extended warranty. if they can't figure it out in 12 months they will never get it. i won't ever buy a hp computer again, poor tech support.
The bios of my notebook (Pavilion dv7 6163cl) blocked by password, and I never put password. Could help me solve?
Can someone please help me with a bios password unlock?
I get error code "System Disabled 84410632"
Thank you!
Please enter
31578214
Regards
My hp g6-1206ax has system disabled message 53615740 on startup. Could you please help me. Many thanks
Please enter
42773386
Regards.
Thanks for your reply. As I stated above, I am a novice. I followed your link which told me to restart and press F11. I cannot find any setting to refresh bios. Could yu advise me?
Hello,
Win Key + B did not work. You can try recovering the BIOS with USB device.
Please see instructions at this HP Support page.
You should contact HP for service if this also fails.
The Grzy
HP 630 not starting always mesaage appears "press esc to enter setup"
Enter wrong password 3 times or simply leave blank and hit Enter 3 times. You should get a halt code. Post that code here.
should i upgrade by bios from F.11 to F.21?