In March, just before my warranty expired, my x360 died with this problem. Warranty service replaced the motherboard and after being without the computer for about a week or so, I was good as new.
3-4 months later, it died again. Same way. Sent it in, and got a message that the motherboard needs replacing--again, and that it will be $460 plus tax to repair it. That seems like a much larger problem than just this power connector wire.
Why would I spend $460 to repair it again just to have it die again in a few more months?
What is wrong with this machine that the motherboards are routinely suffering catastrophic power failure? Why isn't there a recall on all of them replacing the motherboards with versions with more robust power circuitry?
These threads are full of Spectre x360 owners all having the same problem:
It's not like I skimped and bought a cheap machine. I paid $1150 at Best Buy for my Spectre x360 i7/8GB/256GB model.
I still have a Dell core -i7 laptop from 6 years ago that is still going gangbusters.
I have loved this Spectre x360. Aside from this one fatal flaw, it is easily the best laptop I've ever owned, and still seems the best available in the market to me other than its power design being faulty.
I just bought a Lenovo Yoga 900 to replace it, but I am not going to like the Yoga 900 as much, I fear. I miss the hdmi port and the mini display port. I would much rather have the extra battery life and brighter screen on the x360 than to drive a 3200x1800-but dimmer-screen on the Yoga 900. At 13 inches, 1080p is more than enough pixels. Too bad the perfect machine is rendered useless by a power flaw.
HP should be ashamed that they aren't voluntarily recalling all of these and swapping them out with a more robust power system.
I'm now embarrassed that I recommended the x360 to so many people. I'll never buy another HP computer and never recommend one, again.
Last night at Best Buy while waiting to buy the Yoga 900, I warned two potential purchasers of the new gold spectre x360 about the problem.