What steps are you referring to? You linked three different articles. Which one applies to this issue? I just purchased one of these units yesterday and this black screen has happened both times while scrolling, seemed to be pointer position or I incurred some odd command in the touch pad.
These touch pads are funky, too....way too sensitive in terms of it interpreting various touching to constantly shrink/expand the image....what numbnuts engineer that that feature would be super helpful? Now I don't mind turning off the two finger thing, but out of the box its just not a helpful "feature".
It just happened again while composing this (the dark screen of inactivity)....seems if I put my cursor beong the scrolling bar in the lower right corner it incurs this. This happens one or two more times and I think this will be returned. I'm just trying to determine if getting another is a waste of my time (takes 2 hr drive) as a defect in this model run or not.....so far it's looking like a defective design from the other people experiencing just what I am.
What specifically is likely to be the issue here and what is the fix?
Further note, blank screen happened a few more times, but cursor not always beyond right side scrolling bar. Looking for alternate laptop as I've seen several comments on the wal mart reviews about this now too