Re: HP 15 N013TX...please wait screen won't go

March 15, 2015, 7:02 am

≫ Next: Notebook lagging hard after 30 minutes playing

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Hi,


Is your laptop installed with Windows 8/8.1?

First do a System Restore to a previous known good point (at least 48hrs before the update happened):
See "Restore your computer when Windows 8 cannot start normally" section in this -
http://support.hp.com/us-en/document/c03327545


Next change "automatic" Windows Update from Control Panel to "To Check for Updates Automatically but Let you Choose to Download and Install them or Not" :
http://www.eightforums.com/tutorials/5794-windows-update-automatic-updating-turn-off-windows-8-a.html

May be the Microsoft Tuesday update patches is causing the problem.


Next to rule out any hard drive issues causing this, Do a complete - quick & extensive hard drive testing from BIOS :
http://support.hp.com/us-en/document/c03467259

Wait for all the tests to complete. It'll take time.

If it PASS all the tests,

Next: execute a System file scan - Option 2 in this tutorial:
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Restart system.

Then, execute dism commands given in Option 1 in this tutorial:
http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

Restart system.


Now, Completely disable/uninstall all the Antivirus softwares including Windows Defender from your system temporarily

Now you manually install available Windows updates in batches of 5 or less instead of everything as a whole.

Restart system after each batch installs.

Install the Important & Recommended updates.
You can leave any optional updates that becomes available in your Windows Update without any worries.

Restart system after everything finishes. Check.


Regards

Visruth

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Notebook lagging hard after 30 minutes playing

March 15, 2015, 10:11 am

≫ Next: hp dv7 dies need to removed and power disconnected to re start but it stats up s a full crash in dos

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Hello,

I have an Pavilion 14-V066BR - Core i7 4510U - 8gb ram - gForce 840m - 1tb HD.

And i bought it about two weeks ago, than i installed Far Cry 4 and Dota 2. In Far cry its everything fine, but when i play Dota2, after 30 minutes the notebook starts lagging hard. I don't know if its overheating because the maximum temperature its ~75ºC. Everything in the pc is up to date. Can someone help me  

Thanks!

 

 

 

 

hp dv7 dies need to removed and power disconnected to re start but it stats up s a full crash in dos

March 15, 2015, 10:25 am

≫ Next: battery not charging

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hp dv7 with new Factory HP battery , when crashes it needs battery to be removed and power diconnected to re start but it stats up into a full crash in dos asking what type of starup is required

 

Please advise

clive

battery not charging

March 15, 2015, 10:47 am

≫ Next: Envy Tuchsmart sleekook will not boot up screan

≪ Previous: hp dv7 dies need to removed and power disconnected to re start but it stats up s a full crash in dos

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I have a computer presario cq61 260ej with original battery and charger, but status in lower-left corner shows a message 0% available (plugged in, not charging)

 

I could not follow steps from another thread becasue cannot start the system with battery only, it's empty

 

Please, help

Envy Tuchsmart sleekook will not boot up screan

March 15, 2015, 12:09 pm

≫ Next: Re: Black Screen on Boot up HP Envy m6 1125 dx Windows 8.1

≪ Previous: battery not charging

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The screan will not boot up.

It started a few days ago and i could turn it on and off and it would boot.

Now i have learned that it was a udate that did this.

 

What i want to know who is going to pay for my time , you people broke it and i want you to fix it.

 

Now i am starting to wish i had not got another HP that breaks down.

Re: Black Screen on Boot up HP Envy m6 1125 dx Windows 8.1

March 15, 2015, 12:05 pm

≫ Next: Cannot log on my HP Laptop 2000

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I have the envy sleekbook and my screen will not even boot

Cannot log on my HP Laptop 2000

March 15, 2015, 12:41 pm

≫ Next: HP pavilion 17-eo16dx problem?

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When I turn my PC on, I get the HP logo and the spinning wheel indicating connecting. After about a minute the screen goes black and none of the keys will operate. The same thing happens whether it's on power or battery. I have left it totally off including removal of the battery and tried it again after a day but the results are the same.

HP pavilion 17-eo16dx problem?

March 15, 2015, 1:37 pm

≫ Next: Re: battery not charging

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Hello,

 

Starting about two weeks ago my laptop was acting weird.  Going slow and my speech recognition was very inaccurate.  My girlfriend downloaded two antivirus programs that we ran and they found several viruses which we deleted.  After that it was working much better for a few days then suddenly it turned itself off.  My first thought was maybe the battery died and maybe it wasn't charging.  I double checked all of the power connections which were fine but it would not come back on.  I left it plugged in for an hour or so at it came back on.  It worked fine for a day or so, I kept watching the battery level which showed full and that it was charging but suddenly it turned itself off again and it will not come back on.  I have always taken care of the battery!  I unplug it regularly to "cycle" the battery.  Just a couple days before this happened I ran it on the battery for well over an hour.  When I push the power button nothing happens!  No light, no sound...  Nothing!  Does anyone have any ideas?  Any help is greatly appreciated! 

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Re: battery not charging

March 15, 2015, 2:54 pm

≫ Next: Splitx2 slow to boot

≪ Previous: HP pavilion 17-eo16dx problem?

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Dear Customer,

Welcome and Thank You for posting your query on HP Support Forum

It looks like your Notebook is not charging the Battery, We will surely assist you with this issue

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall

Note: This Battery driver will get re-installed automatically when you restart the Notebook again

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

Step 09. Look for "Plugged In Charging" message on the Battery icon

After performing all the steps if you are facing the same issue still, please perform three more steps:

1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]

Note: Replace the Battery If Health Check Status shows Replace

2. Update the latest BIOS for your Notebook from HP Support Site

3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook

Note: If a known good battery is also not charging we need to replace the system board

How to improve the life of a Battery:
1. It is not advisable to use the Notebook when the Power Adapter is connected

2. It is not advisable to keep the Power Adapter plugged in even after the Battery is fully charged

3. You need to let the battery drain completely before charging again

4. Power Plan should be set correctly for extended battery life

5. Please keep the Screen Brightness at lower level

6. Please turn OFF Wi-Fi Connection when not in use

7. Please remove the CD/DVD's from the Optical Drive when not in use

Testing and Calibrating the Battery (Windows 8)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​​lc=en&dlc=en&docname=c03325217

Testing and Calibrating the Battery (Windows 7)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​​lc=en&dlc=en&docname=c00821536

Calibrating the Notebook Battery (Windows Vista)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​​lc=en&dlc=en&docname=c00817650


Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Splitx2 slow to boot

March 16, 2015, 7:38 am

≫ Next: Re: Splitx2 slow to boot

≪ Previous: Re: battery not charging

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Posslible fix for this problem. See HP doc c03896659. Bios settings are incorrect. 

Re: Splitx2 slow to boot

March 16, 2015, 8:05 am

≫ Next: Re: My elitebook 8730w suddently cant start

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Hi,

 

You may need to clarify the problem, however if you are just looking for the document you reference, it's on the following link.

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03896659

 

Regards,

 

DP-K

Re: My elitebook 8730w suddently cant start

March 16, 2015, 8:33 am

≫ Next: Re: HP Split X2 randomly hangs every few seconds after start-up

≪ Previous: Re: Splitx2 slow to boot

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Hello  

Thank you for posting on the HP Forums.

To get your issue more exposure I would suggest posting it in the commercial forums since the Elitebook 8730w is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE

The support page for your product may be helpful in the meantime: HP EliteBook 8730w Mobile Workstation

I hope this helps!

Re: HP Split X2 randomly hangs every few seconds after start-up

March 16, 2015, 9:35 am

≫ Next: Re: Pavilloan 13-a010dx stuck in sleep mode

≪ Previous: Re: My elitebook 8730w suddently cant start

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Posslible fix for this problem. See HP doc c03896659. Bios settings are incorrect. 

 

 

http://h20564.www2.hp.com/hpsc/doc/public/display?​docId=emr_na-c03896659

Re: Pavilloan 13-a010dx stuck in sleep mode

March 16, 2015, 9:57 am

≫ Next: Re: HELP !!!!

≪ Previous: Re: HP Split X2 randomly hangs every few seconds after start-up

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Hi ,

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion 13-a010dx x360 Convertible  and getting a blank or black screen on startup. Try performing a hard reset.

When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.

 

You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook or return the Notebook back to before the issue happened.

 

Once the Notebook is running make sure you perform any updates before inserting the USB cable.

 

Please let me know how this goes.

Thanks.

 

Re: HELP !!!!

March 16, 2015, 9:59 am

≫ Next: Re: dv6-6190ep screen freeze

≪ Previous: Re: Pavilloan 13-a010dx stuck in sleep mode

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Hi 

     Read this tutorial supplied by HP on HP mini recovery

 

http://h20566.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00006110

 

                             Checkurtech

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Re: dv6-6190ep screen freeze

March 16, 2015, 10:02 am

≫ Next: Problems Locks up when battery pack installed OK when mains only

≪ Previous: Re: HELP !!!!

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Hi PedroCardoso,

 

You never did mention how the rest of the tests went. But if your hard drive is failing as indicated by the short DST test error then you will need to look at replacing the hard drive. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.

Problems Locks up when battery pack installed OK when mains only

March 16, 2015, 10:12 am

≫ Next: Re: Stuck on scan disc & will not start recovery

≪ Previous: Re: dv6-6190ep screen freeze

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Intermittently locks when trying to boot up. Can only be corrected by removing the battery pack and running on mains supply only with the battery pack removed.Answers please

Re: Stuck on scan disc & will not start recovery

March 16, 2015, 10:47 am

≫ Next: USB ports causing lag/freezes

≪ Previous: Problems Locks up when battery pack installed OK when mains only

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  ,

 

Thank you for posting back.  What you will need to do is do some looking around in the BIOS for the diagnostics then.  Once you have found the hard ware diagnostics there should be two tests.  Run them both.  If you can not do this then the only option is for you to pull the drive and get it into another system to back up all your stuff.

 

Once you have your files backed up then put the drive back in and run the system recovery that is built in.

 

Performing an HP system recovery (Windows 8)

 

If this fails then you will need to contact HP phone support for repair options. They will have access to recovery media as well if you need it.

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thank you again for posting and have a great day.

USB ports causing lag/freezes

March 16, 2015, 11:14 am

≫ Next: Re: hp pavilions laptop model 14-q010nr is frozen at chrome bootup screen what you do?

≪ Previous: Re: Stuck on scan disc & will not start recovery

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Hi,

 

Hoping I am posting this in the right place. So, just recently Ive been having some problems with my HP Pavilion laptop. Having a mouse plugged into any of the three USB ports causes sound lag, fps drop and stutters on the movement of the mouse.

 

I first noticed this in a game where the sound started breaking up along with some frame rate stutter. Checked sound drivers etc and no problems found. Eventually made the link between having a mouse plugged in and the problem occuring. To clarify, when I unplug the mouse all of the problems stop. I can plug the mouse back in and all will be fine for a few minutes and then the stuttering etc will start again.

 

The problem persists regardless of which port the mouse is plugged into and I have tried a couple of different mice so the problem seems to be internal to the laptop. All the mouse drivers are up to date as are the USB drivers.

 

Rather at a loss - im hoping someone here can shed some light on the issue.

 

Thanks in advance for any help you can give.

Re: hp pavilions laptop model 14-q010nr is frozen at chrome bootup screen what you do?

March 16, 2015, 11:32 am

≫ Next: Re: blue screen error.

≪ Previous: USB ports causing lag/freezes

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Hi @benbuss ,

 

Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Chromebook 14 and now having issues starting or seems to be frozen. Here is a link to Chromebook locks up or freezes.

 

Here is a link to Chromebook and troubleshooting and help if you need it.

 

Please read all the documentation first.

 

I hope this helps you.

 

Thanks.