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All Notebook Boot and Lockup posts

older | 1 | .... | 2926 | 2927 | (Page 2928) | 2929 | 2930 | .... | 2966 | newer

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  • 01/11/19--07:37: Re: SMC.BIN Not working
  •  

    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

    If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
    Thank you for visiting the HP Support Community.


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    Hi, I forgot my password to the bios administrator, can you please help me out? It's a F.33revA bios from insyde I believe? I have tried a BIOS recovery via USB but it still didn't reset the password :(

     

    Here's the code that pops up after failing a password 3 times.

     

    [i 56572566]

     

    Remove the brackets if necessary, thanks in advance!


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    I have tried a hard reset and also ran a test  "hard drive check" i have a 24 digit error code

     

    GLX2J8-87B9GB-XD7X7G-619Q03


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    Welcome to the HP Support Community 

     

    Reboot and enter   61323929

     

    REO


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    That was fast, thanks it works perfect!


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    Dear @IT_WinSec:

     

    Thank you for your reply!

     

    Not a hardware problem: That's the thing. The issues still point to some kind of core CPU, RAM, or motherboard problem. However, I am out of ideas about what to test. How to test. If you have any ideas, shoot!

     

    What Windows 10 verison? Windows 10 Pro. Came with the machine.

    Reinstalled? I cleaned most of the HP bloatware from the machine because they added some delay to the boot. And there was a sound related software installed that I had to remove as well, as it caused one BSOD as well.

     

    Power options: I did try these all, sadly. Hoped it was only a sleep / wake bug. But this didn't change anything. Even if the machine was left alone - it could BSOD.

    Do you notice any issues being caused after not using the PC for certain period? Sadly, no. It's absolutely random. Sometimes the machine runs fine for hours, days. Sometimes it BSODs twice a day. It's just unreliable.

    Antivirus: Just Defender, the default. Didn't want to mess with that until we made sure the laptop indeed works just fine. 

     

    I know. My reply, does not exactly help out here. If you have any BIOS setting idea, or whatever that might help, shoot. Willing to try anything to solve this once and for all. It really, really feels like there is a bent CPU pin, or some motherboard error.. it feels like a very sophisticated error. Something real "deep" that just does not show up. Even tried to disable deeper CPU sleep states - without luck. And my issue is, if I try running tests, they all come out clean. Yet the errors point to some deep system problem.

     

    Now, you know, contact support. Sure. But as it rarely comes up, it would take them continuous day-to-day use to reproduce. No service team has time for that. Or they would just send it back, saying it didn't happen in a short while. Wish HP could look at the dumps, analyze them. Thought about swapping out the RAM in the machine, but I think the single 8GB module is on the side of the motherboard, and I'd rather not void any warranty just yet.

     


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  • 01/11/19--08:19: BIOS PASSWORD
  • Asked for a startup password.  Have tried online solutions.  Not getting anywhere.

     

    End up with System Disabled {i 68456958]  - not sure how many spaces are between the i & 6, looks like one...

     

    Does anyone have a way to generate the password?  I tried a few options, got nowhere.


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  • 01/11/19--08:22: Re: BIOS PASSWORD
  • Hi:

     

    Restart the PC, and enter this unlock passcode...55247717


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  • 01/11/19--12:55: Bios password
  • Hi. Help please with bios password. My code is i 77228553. Thanks


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  • 01/11/19--13:02: Re: Bios password
  •  

    Reboot and enter   40877912

     

    REO


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  • 01/11/19--13:09: Re: Bios password
  • Thanks a lot. It works.


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    So recently the laptop wouldn't charge whenever I plugged it in.Now it doesn't want to turn on.The CAPS lock led lights up and blinks 5 times slowly then 3 consecutive blinks followed by 1 more slow blink.I would like to know how to solve the second issue so I can resolve the charging issue .


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    i forgot the power on password on my laptop it displays i93327085 can anyone help im starting school  sping quarter and i need my laptop to work thanks


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    Hello, so Bios update won't install and I've already tried the methods on how to install bios as per the recommendation of hp support page. When I tried to install with FD it said that not compatible or something but then, why it's included in the recommended updates for my particular laptop model according to hp support page. Thanks


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    Jeet thank you for responding to my question/issue.

     

    First I wanted to udpate you on where we are.

    If I have the power cord plugged in, and no battery attached, I can power up the laptop and it works fine.

    If the originally battery is plugged in and the power cord attached, after booting up the laptop, the power light is white and it states the power cord is plugged in but not charging.

     

    Thinking it might be a battery issue, I replaced the battery.

    Now, when the power cord is plugged in, with the new HP battery attached, the power light blinks between white and orange. When I power on the laptop it will start for a 2 seconds then power off. 

    I do not see any messages on the screen.

    If I remove the battery, power up the laptop, as soon as I plug in the new battery, it powers off.

     

    I have performed the hard reset; unplugging the power cord, removing the battery, pressing the power button for 30 seconds. No change.

     

    I have also powered up the laptop, with the battery out, gone to the Device Manager and removed the drivers for the battery. Powered off the laptop, connected the battery, power back on, no change.

     

    Any suggestions?

    Thanks

    Steve

     


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    I need change or Remove my Bios Password, my laptop "System Disabled " (i 52075137) 

     

    Kindly let me know asap

     


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     wrote:

    Dear @IT_WinSec:

     

    Thank you for your reply!

     

    >> You are most welcome !

     

    Not a hardware problem: That's the thing. The issues still point to some kind of core CPU, RAM, or motherboard problem. However, I am out of ideas about what to test. How to test. If you have any ideas, shoot!

     

    >> I don't think we/you have a clear clue yet what it is exactly.

    The hardware diagnostics performed clearly shows no hardware issue. Looks like either Windows bug, or a driver incompatibility.

     

    Have you disabled the automatic reboot yet ?

    Is the BSOD code always the same (same error) ? You mentioned one it pointed to the audio, what was the other times ?

     

    >> Did you check the Microsoft articles posted above and did you try Driver Verifier ?

     

    What Windows 10 verison? Windows 10 Pro. Came with the machine.

     

    >> Do you use the latest Windows 10 build 1809 or some previous ? You can check this in Control Panel -> System

    Asking this because with Pro version, you are able to delay the installation of feature upgrade builds.

     

     

    Reinstalled? I cleaned most of the HP bloatware from the machine because they added some delay to the boot. And there was a sound related software installed that I had to remove as well, as it caused one BSOD as well.

     

    >> The fact that it does not clearly shows the same driver/sofware everytime when checking the dumps, mean this will be either Windows issue with memory management, or some hardware problem (most likely software), though

     

    Power options: I did try these all, sadly. Hoped it was only a sleep / wake bug. But this didn't change anything. Even if the machine was left alone - it could BSOD.

    Do you notice any issues being caused after not using the PC for certain period? Sadly, no. It's absolutely random. Sometimes the machine runs fine for hours, days. Sometimes it BSODs twice a day. It's just unreliable.

    Antivirus: Just Defender, the default. Didn't want to mess with that until we made sure the laptop indeed works just fine. 

     

    I know. My reply, does not exactly help out here. If you have any BIOS setting idea, or whatever that might help, shoot. Willing to try anything to solve this once and for all. It really, really feels like there is a bent CPU pin, or some motherboard error.. it feels like a very sophisticated error. Something real "deep" that just does not show up. Even tried to disable deeper CPU sleep states - without luck. And my issue is, if I try running tests, they all come out clean. Yet the errors point to some deep system problem.

     

    Now, you know, contact support. Sure. But as it rarely comes up, it would take them continuous day-to-day use to reproduce. No service team has time for that. Or they would just send it back, saying it didn't happen in a short while. Wish HP could look at the dumps, analyze them. Thought about swapping out the RAM in the machine, but I think the single 8GB module is on the side of the motherboard, and I'd rather not void any warranty just yet.

     


    >> I would not suggest you attempt swapping parts (RAM, or else). The hardware diagnostics shows good results so far.

     

    I would suggest you reinstall Windows 10 by performing fresh clean installation and later only installing drivers via Device Manager/Windows Update unless others are absolutely necessary.

     

    Are you willing to reinstall Windows ?

     

    Here are instructions how you can perform clean vanilla Windows 10 installation >>https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/EliteBook-very-slow-after-driver-installation/m-p/6725684#M534166


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    unlock my laptop password, My Code is "i 52075137"


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    I reset bios and it worked. I came home and my pc was unplugged so it on. It charged for 5 seconds with a red light (Still plugged in) then goes off charging with a white light. I got the pc in oct 2018 at aarons. I brought it home and downloaded Total defense which came with it and it started this. In store it didn't do this as it charged while I play it.


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    Hi:

     

    Restart the PC, and enter this unlock passcode...65628578


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