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Re: Admin password for Bios

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Welcome to the HP Support Community  

 

Reboot and enter  67790829

 

If there is an ( i ) at the beginning of your code enter  45403646

 

REO


Re: HP Pavilion g6 (2012) cannot update to the latest BIOS

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In the meantime I could update to F.26, but I still cannot to the latest.

 

IMG-20190103-133925.jpg

Re: Bios Password unlock

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Welcome to the HP Support Community

 

Reboot and enter   64527661

 

REO

D.e.s.i.g.n.e.r Jobs Cardiff UK

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K!tchen designer jobs Uk . Lots of k!tchen designer jobs in all Uk towns are at a site called K!tchen designer jobs Uk

Re: Won't start; black screen; "on" button lit; "caps lock" light flashing.

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Hello

 

Welcome to the HP Support Community.

 

HP has created an article about such issues you experience now >> https://support.hp.com/us-en/document/c01732674

You need to identify how exactly it blinks to get the pattern. This will help you find the root case.

 

4 blinks/flashes may be a sign of a thermal issue

Re: Paivlion G6 does not start. Single power button blink and then nothing

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 wrote:

My Paivlion G6 does not start. When pressing power button the led located on that button blinks once and nothing happens. It does not matter if pushed with or without battery pack attached. I tried both hard reset and cmos clock reset. Does it mean the motherboard is damaged or it's something else?

Thank you,


Welcome to the HP Support Community.

 

HP has created an article about such issues you experience now >> https://support.hp.com/us-en/document/c01732674

You need to identify how exactly it blinks to get the pattern. This will help you find the root case.

 

1 blink/flash may be a sign of a processor issue.

 

Please, check the article and follow the steps based on your situations.

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

 

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

>> What to do if you need to repair your PC:

- USA/Canada - https://www.youtube.com/watch?v=7alIyHJMb6Y

- Europe - https://www.youtube.com/watch?v=IFi6lQ5lU_c

 

Hope this helps.

Re: laptop does not want to start

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Hello

 

Welcome to the HP Support Community.

 

Can you take a picture of the errors and post them back here - use your camera or smartphone ?

 

Could you please post the entire code of the test results ?

Re: HP Pavilion g6 (2012) cannot update to the latest BIOS

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Hello

 

My reply to you may not be exactly what you are looking for.

 

Personally, I do not recommend you do it unless you experience some issues with your existing BIOS and you are sure that the new BIOS will fix it.

 

General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.

 

Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.

 

Another opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/

 

 


Re: Spectre x360 Won’t Power Up from Sleep

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Sure thing.

 

the first x360 received from HP had a missaligned case which kept on creaking and there was a gap between bottom plastic case and the aluminium upper.

 

Second x360 which was a replacement wouldn’t charge.  Checked power supply etc etc but it was a hardware fault.

 

My current replacement has now developed a fault which is a combination of not waking up from sleep or alternatively a screen driver fault.

 

I have used HP products from the HP41CX since 1988 and until this year continued to use them.  Now after 4 days lost productivity caused by what I consider to be poor manufacturing QA/QC I am off to find a new supplier - taking my company which also uses HP with me....  all very sad.

Success

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Really want to thank you for that speedy response . IT worked. I'm very happy. Have a blessed new year my friend.

Do we need to activate Vt-x for a dual boot

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Good morning,

Could you please help to understand the "option" VT-X on the Bios system.

I would like to know if this option affects the Dual boot installation ?

As I understood, VT-x allows running simultaneous windows and virtual machine (VM) on the same processor. Is there an impact when usig a dual boot on the machine ? what is the result if it is disabled ?

 

Thank you in advance for your help and support.

Rgds,

Joseph Mirmont ( Joseph.mirmont@naval-Group.com)

HP ZBook 15 G3 won't Boot when Connected to a Thunderbolt G2 230w Docking Station

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I am having the same issue as outlined in this post.

 

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/ZBook-15-G2-not-booting-connected-to-Thunderbolt-Dock/td-p/5960141

 

That post never received any replies from HP and has since been locked.

 

Please note this only occurs if Thunderbolt security is enabled in the BIOS.  If I disable the Thunderbolt security in the BIOS, I can get it to boot while connected to the docking station.

 

I have already updated all pertinent drivers and the firmware.  The Thunderbolt software detects the dock and I have set the connection mode to "Always Connect".  All ports on the dock work without any issues.  The laptop just won't boot if connected to the dock.

 

Exactly like the link above, I have to boot the laptop prior to connecting it to the G2 dock.

Forget Bios Password

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I forget my bios admin password.

This is the code i get when i try for 3 times.

72037634

Re: Forget Bios Password

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Welcome to the HP Support Community

 

Reboot and enter   45666071

 

REO

Brand new laptop running very slowly.

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I got a brand new HP Notebook - 15 - db000na for Christmas and it is running very slowly. It takes a long time to actually turn on and if I try to use any apps/google something it takes a while before anything happens. 

 

Any help would be appreciated,

Thanks, 

Megan. 


Re: Brand new laptop running very slowly.

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Here are the specifications:

 

https://support.hp.com/us-en/document/c06078882

 

It has an AMD E2-9000e processor and we do see quite a few messages like this concerning systems with that processor. 

 

As you can see it is only about half as powerful as an A6-9220 which itself is a bit of a low end processor. 

 

https://cpu.userbenchmark.com/Compare/AMD-E2-9000e-APU-2016-MSR-vs-AMD-A6-9220-APU-2016-MSR/m321458vsm300155

 

If you have the chance to return it and get something else I encourage you to do so. Otherwise your best bet is to dumb down Windows 10 to turn off all visual effects. 

 

https://www.thewindowsclub.com/disable-visual-effects-windows

Re: HP ZBook 15 G3 won't Boot when Connected to a Thunderbolt G2 230w Docking Station

Re: HP ZBook 15 G3 won't Boot when Connected to a Thunderbolt G2 230w Docking Station

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Hi @

 

I  updated the drivers and firmware prior to my original post.

 

G2_Firmware.png

Re: Brand new laptop running very slowly.

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Welcome to the HP Support Community

 

First thing would be to do a Disk Cleanup.

 

 Disk Cleanup.PNG

 

Check everything except Delivery Optimization Files

 

Then do a Disk Defrag. “OPTIMIZE”

 

 Defrag.PNG

 

Then go to Advanced System Settings.

 

 Advanced Settings.PNG

 

In the Performance box click on SETTINGS.

 

 Performance settings.PNG

 

Click on Adjust for Best Performance.

 

 Best Performance.PNG

 

Click on APPLY. 

 

Then click on the ADVANCED tab.

 

In the Virtual Memory box click on CHANGE.

 

 PerOP.PNG

 

Uncheck everything except Custom Size:

 

Vmem.JPG 

 

Set Initial Size (MB): to a number higher than Recommended:

 

Then set Maximum Size (MB): To a number higher than the Initial Size (MB)

 

Click SET,  OK and reboot.

 

REO

Re: Brand new laptop running very slowly.

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There is no 100% correct answer here but I will give a slightly different view. Set the paging file to the same number for initial and maximum. The dynamic resizing of the paging file can slow down performance. I would set it to 1000 or even 768 initial and the same for maximum. Paging is bad. When the system is using the page file it means the memory (RAM) is full. So tasks that should be happening in fast memory are happening in very slow hard drive space. When you have a low amount of RAM paging is a constant threat. Two ways to avoid it. 1. Increase the RAM in the computer. If you have 8 gigs or more you can likely

set a very small page file. Also you can upgrade the very slow hard drive to a faster SSD so that "hitting the page file" is not so much an anchor on the system. However, I hesitate to tell you to spend money on that machine as there is no upgrade that can make it a competent performer.  

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