I was actually able to get in by removing the CMOS battery but i now have a new set of issues. Error screen says boot device not found. Install an operating system on your hard disk. I have already reset BIOS defaults and tried to run hard drive check but it says SMART Check: NOT INSTALLED and Short DST: NOT INSTALLED Go to hp support but can't really find any information on how to remedy this issue.
Re: Don't have administrator/power on password. HP 2000-2d99NR
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Boot device not found
I have an older notebook that was sitting around full of dust. After cleaning I attempted to start it up and was met with prompt asking for administrator/power on password which I did not have. I removed CMOS battery and reinstalled. Turned it back on and had a black screen with error message; Boot Device Not Found. Please install an operating system on your hard disk. I have tried what seems like everything (soft and hard restarts, reset BIOS defaults, and reseating the hard drive). When I attempted to test the hard disk in the diagnostics UEFI a message appears that says; SMART Check: NOT INSTALLED and Short DST: NOT INSTALLED. Not really sure where to go from here. Any help is greatly appreciated! Thanks in advance.
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Getting a box which says HP Support Assistant Error 1706. No valid source could be found for product
Getting a box which says HP Support Assistant Error 1706. No valid source could be found for product HP Support Assistant. The Windows Installer canot continue. This freezes up the computer, and I cannot get into windows.
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Laptop is not booting - getting stuck on "Select User for Login"
Hi everyone!
Last night I was using the Laptop as usual and I wanted to move it to another location and power socket since my battery is faulty. When I powered on the Laptop, I got a "Product information not valid" message.
After that, I got another screen "Select user for Login" but the users are literally blank! I have two boxes to select, but there is no text of the usernames in them.
So now I got stuck and there is nothing I can do. Long time ago something similar happen, but back then I could see the Windows user written in these "blank boxes" and after I entered my Windows User password it worked.
I was reading some posts here regarding bios password and SMC file, would that help by any chance?
Thanks in advance,
David
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Re: Boot device not found
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "No Boot Device Found" error.
Don’t worry, I’m here to help! To better assist you -
1) What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)
2) Have you tried any troubleshooting steps before posting here?
While you respond to that, let's try the steps mentioned in this document.
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the "Thumbs up".
Have a great day ahead :)
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Re: Boot Device Not Found - Hard Disk (3F0)
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "No Boot Device Found" error.
Don’t worry, I’m here to help! To better assist you -
1) What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)
2) Were there any hardware or software changes made to the computer?
While you respond to that, let's try the steps mentioned in this document.
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the "Thumbs up".
Have a great day ahead :)
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Pavilion DV6-2030SA black screen, no caps lock, numlock or hdd activity lights
When i powered on this laptop today, it powered on but flashed the caps lock and numlock twice at a time with a pause in between, i performed a CMOS reset as i had the same issue a few months ago and resetting the CMOS fixed the problem but this time when resetting the CMOS, after powering on, there was nothing, the fan is spinning and i can hear the hard drive spin up. i have tried recovering the bios by holding win+b and holding the power button for 2-3 seconds with nothing. I also tried win+v with no results. i have tried downloading the bios recovery tool from the driver/downloads page for my laptop and the utility failed to load on my windows 10 machine. I have tried a hard reset with no results either. Also, i am getting no heat from the vent despite the fan running at a decent speed.
Thanks in advance for the help,
Lewis
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Re: Problems with unsigned drivers dv7-2173ca and windows 7
Thank you for replying,
Please take your time and get back to me with the results,
I'll be awaiting your response and would be glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
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Re: Notebook doesn't turn on
OK, so here's the HP thread with blink codes: http://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001
But, as you can see, that provides little detail, certainly not enough to identify the specific hardware item that needs to be replaces.
Wich is why I recommed getting it serviced.
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Re: Notebook doesn't turn on
Thank you @WAWood
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BIOS password
Hi,
I cannot access my BIOS as it seems to be locked and I haven't set the password (I think the BIOS became auto locked after BIOS update recently). I cannot find a way to reset the password on the internet/get it somewhere? Has anyone experienced similar problems and has a working solution?
Thanks.
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Re: Boot Device Not Found - Hard Disk (3F0)
HP Model 13-w023dx sn: 5CD6389182. Picture of recently installed programs is attached. No new hardware installed.
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Re: BIOS password
Welcome to the HP Support Community
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.
REO
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locked out of start up screen
set the administrator and power-on passwords but now get a system diabled message code 85992844.
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Bios Admin Recovery HP Stream i code
Hey guy need bios admin reset
i code reset issue
code is i 52771538
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Re: Bios Admin Recovery HP Stream i code
Reboot and enter 65524977
REO
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Re: locked out of start up screen
Hi:
Restart the PC, and enter this unlock passcode...30690280
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Re: locked out of start up screen
Got me back in! Thanks a million!
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Re: locked out of start up screen
You're very welcome.
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elite 8470p bios password
HI
I have elite 8470p i don't know the bios password and the warranty is ended and i can't boot from usb or cd to format
please help me
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