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Re: BIOS boot password

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Hi:

 

Restart the PC, and enter this unlock passcode...41697126


Re: Cant access Bios Settings

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Is ther an   i   or   l   at the begining of your code??????

 

8 numbers only

 

REO

Driver Power state failure while booting

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While booting my latop shows "driver poer state failure " after that its restart automatically , on device manager I2C HD device shows yellow trangle 

Re: Bios Locked

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Welcome to the HP Support Community  

 

Reboot and enter  62981916

 

If there is an ( i) at the beginning of your code enter  44612775

 

REO

Boot device not found

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I need help with my hp windoes computer it says no boot device someone please help

Bios boot password

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Hello.

Forgotten BIOS password. Could somebody help? Thank you.

Re: Driver Power state failure while booting

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Does there happen to be an external device connected to your notebook when the auto restarts and error message appear?

 

How about configuring your notebook to produce automatic memory dumps.  Once that is done you can provide memory dumps to see which hardware device has drivers that are causing the power state failure.

 

memdump.png

 

 

  • In the search box, type in the phrase "Control Panel".
  • Click on the Control Panel icon to invoke it.
  • In the control panel, find  the System topic. Click on System. 
  • In the left hand column. click on Advanced system settings.
  • In the System properties window look for the Startup and recovery section and click on Settings.
  • Under System failure, ensure that the dropdown says Automatic Memory dump and that the Dump file is identified as %SystemRoot%\MEMORY.DMP. Overwrite any existing file should have a checkmark in the box.
  • Click on OK.

 

The next time an error happens, you can go to the dump file location and copy the entire file to notepad and post it here in your thread or  provide a link to the memory dump text file stored in your favorite cloud storage. (i.e. DropBox or OneDrive)

 

 

You can have the file analyzed on your own if you like at http://www.osronline.com/page.cfm?name=Analyze and post the result here.

 

If this sort of troubleshooting is a bit over the top for you, an available option is to save important files to an external storage device and then reinstall Windows 10. 

Bios locked, can't get in touch with hp support in my country

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I know i need the SMC.bin file to be able to reset the  password,  problem is i can't get in touch with HP support for my country (Serbia), and when i tried reaching out to US support, they said they can't help me because its against their policy to help anyone outside US. Do i have any alternatives, like international support or something? 


Re: Bios locked, can't get in touch with hp support in my country

Re: Bios locked, can't get in touch with hp support in my country

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Hi

If you are able to download...

HP Notebook System BIOS Update30.9 MBsp86984.exe

and use install it and the use 7Zip to examine files and folders...

 

A bit of a faff, but maybe something productive happens

 

S:\SW291218\sp86984\68ttu>dir
 Volume in drive S is Storage
 Directory of S:\SW291218\sp86984\68ttu

29/12/2018  12:17    <DIR>          .
29/12/2018  12:17    <DIR>          ..
23/03/2018  16:24         2,563,466 68TTU.CAB
23/03/2018  16:01               256 efibios.sig
23/03/2018  16:23         4,194,304 Rom.bin
23/03/2018  16:24                64 Rom.sig
23/03/2018  16:24                64 ver.sig
23/03/2018  16:24                95 ver.txt

 

Never believe anything you hear, and only half of what you see, especially in a post of mine.

Re: Hp and Windows start-up Logos not displayed.

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Hi, 

Thanks for taking your time to help me out.

 

I'd not done any resent updates so I didn't see the need to do troubleshooting at that time.

So, I thought of redoing my thermal paste and it turns out that I'd done my heat sink screws too tight because after reassembling my laptop with minimal pressure on the heat sink screws, everything went back to normal. 

 

Regards

 

Re: Bios locked, can't get in touch with hp support in my country

Re: Hp and Windows start-up Logos not displayed.

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However,

Am currently using an external keyboard, but it's still frozen with the number lock light on.

I've tried uninstall the driver then rebooting it but that didn't help. 

Kindly assist. 

Re: Bios locked, can't get in touch with hp support in my country

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Aaaaand now im completely and uterly screwed, it doesnt respond to any command

 

Re: Bios locked, can't get in touch with hp support in my country

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Hi

 

This is of no use either then as you already tried it, and it failed...

 

 

  • Turn off the computer, and then connect the power cord.
  • Press and hold the Windows key and the B key at the same time  (Windows key and the V key. ), and then press and hold the power button for 2 to 3 seconds.
  • Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
    HP BIOS Update recovery in progress
    • If the HP BIOS Update screen does not display, repeat, but press the Windows key and the V key.

 


Re: Bios locked, can't get in touch with hp support in my country

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Yeah, that not only doesn't work but it messed up my PC. Now i just want it to boot

Re: ran quick system test hard drive short dst test failed code q0f880-7079ba-mfgjxa-60wc03

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Ok.  The computer is still working, though it hangs after a bit.  I tried to run windows backup but it got stuck on 95% done.  Since it won't  back up, is it possible to copy files one at a time as a way to save everything for a new hard drive?

Re: ran quick system test hard drive short dst test failed code q0f880-7079ba-mfgjxa-60wc03

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Let me add that I ran chkdsk and norton disk doctor and neither showed any problem or bad sectors.

Re: ran quick system test hard drive short dst test failed code q0f880-7079ba-mfgjxa-60wc03

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If you can, go into your user profile, and copy all of the file folders (Documents, Downloads, Favorites, Music, Videos, etc.)  to a portable hard drive.

 

If you kept the SWSetup folder (located in C:\SWSetup) on your PC, also copy that to a portable hard drive, as it should contain all of the original program and driver files that came with your PC.  You can install any programs from that folder that aren't listed on the support page.

 

Then after you reinstall W10, you can simply copy and paste the file folders to your new user profile and they will overwrite the empty ones that were created.

 

It is doubtful that the PC threw a code for nothing.

 

If you don't want to replace the HDD, then I would back up any files from time to time that you don't want to lose.

 

It is not a matter of if a hard drive will fail, it is a matter of when.

Re: Bios locked, can't get in touch with hp support in my country

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Ok, so after dismantling it and checking everything was ok, i put it back together inserted the usb pressed the power button and just left it there, after 15 or so.mins i powered off, after i tried booting it again it showed a screen that said bios recovery completed and then booted into windows normaly.....still cant access bios tho...

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