All Notebook Boot and Lockup posts

Hi:

Restart the PC, and enter this unlock passcode...64915671

When I turned on my HP laptop for the first time it poped up a window saying power on Authentication, with BIOS Administrator and POST power on password under select user. What does this mean

Hi:

That is very strange.

Enter any BIOS P/W 3 times and the PC should generate a system disabled code.

Post the code you receive.

Hey dude. That was quick and you help me a lot. That is the correct password. You are amazing. Thanks again!

You're very welcome.

It said system locked power off to restart, so I did and back to the same window

If you just bought the notebook, I would return it.

If the notebook didn't generate an 8 digit system disabled code, we wouldn't be able to help you with getting access to the PC.

I have hard booted 10 times. The F keys and esc key don't work. Only the touchpad works, so I cannot enter any logins.

The pc is not turning on and i see a letter said boot device not found

I'm having the same problem forgot the power on password

Product: HP LAPTOP 11-Y12NR

Operating System: Microsoft Windows 10 (64-Bit)

The reference code is [ i 78984258 ]

Welcome to the HP Support Community

Reboot and enter 45519617

REO

Thanks worked great.

Hi there

I am sending you a private message.

Could you please check your private messages (envelope icon above, on top of website, next to your username) ?

Please, read the message and reply there in private.

Thank you very much !

Your very welcome

REO

Product: Elitebook 8440p Operating System: Microsoft Windows 7 (64-bit)

I have a HP Elitebook 8440p computer with Bios password forgotten. Can I receive from you a smc.bin file for this model please :- Product Number : [edit]

This is the error message received

Hi:

That error code means the hard drive has failed, needs to be replaced and the operating system reinstalled.

Below is the link to the service manual for your notebook. The HDD R & R procedures can be found in chapter 6.

http://h10032.www1.hp.com/ctg/Manual/c04438537

If you don't have a way to reinstall W8.1, you can make your own installation media as follows...

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/product/hp-pavilion-15-n200-touchsmart-notebook-pc-series/6529953/model/6787855/manuals