Hello
I forgot the bios password and I need to reset it. The code that shows up is " i 69029184 "
Thanks in advance!
Cesar
Hello
I forgot the bios password and I need to reset it. The code that shows up is " i 69029184 "
Thanks in advance!
Cesar
We can't provide the bin file on the forum. You will need to contact HP :
Welcome to the HP Support Community
Reboot and enter 54676521
REO
Welcome to the HP Support Community
For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
I have also heard that some have had success removing the RTC/BIOS battery???
REO
Welcome to the HP Support Community
Please check your code???
REO
The notebook took a slight bump hitting the floor and the screen immediately went black. Backlight intact but nothing on the display.
On boot, backlight comes on, then the brief period where backlight goes off (normal boot procedure), but just a blank backlit screen after that.
Tried a hard reset, no change.
Connected external output HDMI to my LCD, no video output.
I just tried recovering the BIOS using the key press combination. After it powered on, he screen stayed blank but the backlight did not come on. The light on the caps lock button blinked on and off every couple seconds; it did this for about 20 minutes straight, and nothing else, until I powered it off.
I tried powering it on again but got the same thing I was getting before: Blank screen with a backlight on.
I would appreciate any help you can give. Thank you!
My hpspectre x360 13 laptop does not charge anymore. It had trouble Charing earlier on but got worse and not it just doesn't. I tried checking with a replacement charger for the laptop but still same result.
Symptoms seem like mentioned in one of earlier posts regarding the charger port wires breaking due to the silly design.
For such an expensive laptop this is really horrible. Unfortunately my laptop is no longer under warranty apparently so this is gonna cost me money and time to get fixed.
Please let me know what I should be doing. I have tried the reset options which do not work, charging simply is not an option
Hi
Is there a sequence to the blinking lights?
A set number of blinks and then a pause before repeating?
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR - Windows Logo key + Ctrl + Shift + B
AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.
https://support.hp.com/us-en/document/bph07107
If in doubt please ask.
My hp split x2 non removable battery won’t start up or boot.
It got to low battery and I tried to plug in the charger but I accidentally had the plug by the USB port there was a tiny spark and it went off
now when I plug in the charger and press power for a long time the battery Led blinks once white and once orange and then back to white and it still won’t turn on
when I try to switch it on while it’s not connected to the charger it blinks white 3 times
when I remove the tab from the keyboard and try to power ur without plug in the charge it shows pink
ive tried all the trouble shooters and you haven’t given much infor on the led battery port significance. I tried
help what hat should I do
LOPTOPUMUN BİOS UN DA ŞİFRE VAR VE BEN BU ŞİFREYİ HATIRLAMIYORUM BANA YARDIMCI OLURMUSUNUZ.
SERİ NO:2CE34420BD
Hi, I am having trouble finding the correct BIOS update for my HP Pavilion 15 Notebook PC. I have tried updating using the BIOS updater (sp88840) that is for my notebook but to no luck. The board ID of my notebook is 2293. The BIOS updater does not contain the right update file for my board ID so it can not update the BIOS.
Where would I be able to find the "2293.bin" update file for my notebook?
Any help would be greatly appreciated.
AVT-613
System disabled after too many wrong password entries now reading system disabled error code 79823858
Welcome to the HP Support Community
Reboot and enter 44472617
REO
Welcome to the HP Support Community
To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???
HP Notebook PCs - How Do I Find My Model Number or Product Number?
https://support.hp.com/us-en/document/c03754824
REO
PLEASE DO NOT POST ANY SERIAL NUMBERS
Welcome to the HP Support Community
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.
REO
I logged into my account and its only a black screen with cursor. I can move the cursor but can't do anything else. I've done whatever that was on the last post of this topic which is to wait for 5 to 10 minutes for the screen to show up and follow the instruction they gave. I waited for more than an hour and no screen was shown. Please help me resolve this issue. Much thanks.
It's great to have you back and your patience is greatly appreciated.
As you have mentioned in your post that you have already tried resetting your PC back to the factory settings, If it was a software related this should have taken care of the issue.
In this scenario, I am sending you a private message with the information required to get this notebook serviced. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Regards,
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is not booting up and stuck at "Repair" screen.
Appreciate you trying the steps. Don't worry, I'm here to help! To better assist you - What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)
Let's try these steps -
Step 1 Hard Reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery.
Note - This step might not be applicable for a built-in battery.
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer.
6) Try to turn on the computer.
Step 2 BIOS Restore -
1) Shutdown the computer.
2) Hold down the Windows and B button together while the computer is still turned off.
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.
4) Follow on-screen instructions and click on OK
Step 3 System Restore -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F11 once for System Recovery.
4) Choose the Keyboard Layout.
5) Click on Troubleshoot.
6) Go to Recovery Manager and click on System Restore.
7) Choose a Restore point or a Restore date when the computer was working fine.
8) Click on OK to initialize the System Restore.
If the restore fails again, try another restore point and also test the Hard Drive.
Step 4 Hard Drive Test -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to Component test.
5) From the list, run the Hard Drive (extensive) test.
If the Hard Drive test comes as "Pass", try re-installing the operating system.
Step 5 System Recovery -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F11 once for System Recovery.
4) Choose the Keyboard Layout.
5) Click on Troubleshoot.
6) Go to Recovery Manager and click on System Recovery.
Note : System Recovery will delete everything that you had saved or installed on the computer.
Hope this helps!
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the "Thumbs up".
Have a great day ahead :)
Hi thanks for the fast reply.
From the "HP PC Hardware Diagnostics Windows Application"
No one can provide any assistance without some details ...
So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
Awaiting your replies ...